Category |
Deutsche Bank |
India average |
Difference |
|
Difference |
Relationship Management and Client Service |
6.76 |
6.57 |
0.19 |
Cost and Value Delivered |
6.70 |
6.33 |
0.37 |
Settlement and Cash Management |
6.80 |
6.54 |
0.26 |
Asset Servicing |
6.74 |
6.49 |
0.25 |
Special Operational Requirements |
6.81 |
3.24 |
3.57 |
Operational Reporting |
6.85 |
6.46 |
0.39 |
Technology |
6.73 |
6.31 |
0.42 |
Fund and Unit Accounting and Valuation ( if used ) |
6.93 |
6.43 |
0.50 |
Trustee and Administration Services ( if used ) |
5.39 |
6.38 |
-0.99 |
Reputation and Asset Safety |
6.81 |
6.58 |
0.23 |
OVERALL WEIGHTED AVERAGES |
6.73 |
6.27 |
0.46 |
Relationship Management and Client Service |
6.75 |
6.57 |
0.18 |
Cost and Value Delivered |
6.39 |
6.33 |
0.06 |
Settlement and Cash Management |
6.63 |
6.54 |
0.09 |
Asset Servicing |
6.63 |
6.49 |
0.14 |
Special Operational Requirements |
6.56 |
3.24 |
3.32 |
Operational Reporting |
6.57 |
6.46 |
0.11 |
Technology |
6.47 |
6.31 |
0.16 |
Fund and Unit Accounting and Valuation ( if used ) |
6.44 |
6.43 |
0.01 |
Trustee and Administration Services ( if used ) |
6.57 |
6.38 |
0.19 |
Reputation and Asset Safety |
6.56 |
6.58 |
-0.02 |
OVERALL WEIGHTED AVERAGES |
6.57 |
6.27 |
0.30 |
TABLE 2 : HIGHEST AND LOWEST QUESTION SCORES | |
Top 5 question scores |
Score |
Accuracy of alternative investment valuations |
7.00 |
Timeliness and accuracy of reports |
6.94 |
Creditworthiness of institution |
6.94 |
Timeliness and accuracy of valuations |
6.91 |
Timeliness of resolution of failed trades |
6.89 |
Bottom 5 question scores |
Score |
Value received relative to fees paid |
6.67 |
Competitiveness and flexibility of deadline for same-day cash movements |
6.67 |
Knowledge and responsiveness of personnel |
5.50 |
Quality of administration services |
5.50 |
Quality of shareholder recordkeeping services |
5.00 |
TABLE 2 : HIGHEST AND LOWEST QUESTION SCORES | |
Top 5 question scores |
Score |
Quality of personnel |
6.77 |
Understanding of your specific requirements |
6.70 |
Knowledge and responsiveness of personnel |
6.69 |
Willingness and ability to customise reporting |
6.67 |
Timeliness of resolution of failed trades |
6.65 |
Bottom 5 question scores |
Score |
Competitiveness of fees charged |
6.41 |
Sophistication and robustness of core systems |
6.41 |
Accuracy of alternative investment valuations |
6.40 |
Value received relative to fees paid |
6.37 |
Accuracy of valuations and accounting for non-domestic securities |
6.33 |