Global Custodian Summer 2017 | Page 24

[ I N - D E P T H | C U S T O D Y F E E S ] Mutual have hit back, warning some firms may inflate their trading costs to protect revenues. Bad timing Asset managers are worried that excess pressure on their fee models could wreak damage on their businesses. The costs of running operational processes at fund managers is no longer insignif- icant. Institutionalisation – at least in the alternatives world – has introduced new responsibilities and requirements. Institutional investors, having been admonished for their pitiful standards of operational due diligence post-Mad- off, are demanding more information in greater detail than ever before. This comes at a cost to the manager. New risks like cyber-security, some- thing many firms previously discredited as an obscure threat – have to be taken seriously, and this requires thorough investment in technology. Corporate governance is no longer a process of appointing a perma-tanned, inexperi- enced director at limited expense, but an individual who takes their role serious- ly and one who is now subject to the Senior Managers & Certification Regime (SM&CR), at least in the UK. The regulatory environment for man- agers is generally unfriendly, certainly in the EU. Many firms had assumed the worst of the regulation – such as the Alternative Investment Fund Manag- ers Directive (AIFMD) – was behind them, only to realise MiFID II was being 24 Global Custodian Summer 2017 introduced in 2018, and this looks set to be the most challenging of the lot. Brexit is certainly front of mind at many UK asset managers, and some may be forced to make substantial adjustments and locate key personnel within the EU. All of this adds cost at a time when revenues are subsiding. Asset managers have little choice, but to minimise their overheads, and service provider fees – including custody – are feeling the strain. “Fee pressure on custodians has been applied for some time now although it is not specific to asset managers but across all client segments,” says John Van Verre, head of global custody at HSBC Securi- ties Services. “There is now increased pressure on the asset management com- munity’s costs. Operating a regulated business brings regulatory costs, and this has impacted fund managers too. It is a logical development that asset manag- ers evaluate their own service provider charges as a way to reduce their overall cost base.” Unfortunately for the custodian banks, this is happening at a time when their own model is being challenged. Rev- enues at custodians have been falling since the financial crisis. The perpetually low interest rates imposed by Central Bankers globally have impeded their ability to generate margins off deposits. FX trades executed on behalf of institu- tional investors used to yield significant returns for custodian banks, but client and regulatory pressure on such profits have had adverse consequences. Expectations rising In addition, regulatory costs such as Basel III have rendered certain banking activities unsustainable. Fund managers may agonise over AIFMD and UCITS V depositary rules, but it also introduces huge costs and risks into the custody chain. Other regulatory pressures in- “If one manager is paying materially more for custody than someone else, the investor may ask why.” ASSET MANAGER clude criticism by the FCA that contracts between clients and custodians “are usu- ally around 10 years in duration, creating barriers to switching,” adding terms are often more beneficial to the banks. This could be a precursor to regulatory action, although the FCA did acknowledge there was decent competition on custody fees. To add to the challenge, the service lev- els demanded by asset managers of their