Interview
Two Minutes With Patrick Aneozeng of Jorany Hotel
an you please introduce
yourself? I'm Aneozeng
Patrick by name. I'm the
general Manager of Jorany Hotel,
Calabar
How important is a hospitality related
education towards becoming a
success in the industry.? Hospitality
related education helps to equip you
with the rudiments of the hospitality
business. Let's not forget that
hospitality business is different from
the conventional business. Therefore
learning the do's and don't's is a
panacea for achieving success in the
business.
C
What is the most challenging aspect
about your Job? The most
challenging aspect of the job is finding
away to make all the hotel guests
happy. And that is why; at Jorany it is
part of our slogan to render
personalized services at international
standards.
To run a hotel you need a lot of
workforce, how important is your
work culture? Our ethic culture is
what defines and gives us a
competitive edge in the industry. This Besides, the state tourism potentials
is very important to us because it also bring visitors in.
keeps us in business.
How has the hotel improved under
your management? Under my watch
What are the challenges of the there has been a significant
improvement in our service delivery,
especially in the area of meeting and
exceeding our guest's expectations.
Although it happens to be during one
of the challenging periods in Jorany
history. We were able to make the
best out of the difficult situation
which happens to drive me to do
more instead of giving excuses.
What does the hotel management do
to contribute to its employee's
professional development? On like
most hotels, we encourage our staff to
further their studies by giving special
hospitality industry in the State? The incentives to assist while in school.
most challenging aspect of the We a l s o e n s u r e c o n t i n u o u s
industry is power supply. If the professional training for staff within
government can fix power, majority of and outside Calabar.
the challenges we face in the industry How has Jorany Hotel been able to
will be solved.
maintain its spot as one of the state's
How will you describe the success most exquisite hotels? By simply
level of the hospitality industry in exceeding our guests expectations
Cross River State? I'll say due to the through our personalised service.
peaceful nature of the state, lots and
lots of visitor's troop in all year round.
Address; Calabar - 153 Asari Eso Layout, Calabar
Ikom - Old Govt. field, Ikom, Cross River State
DistinctiveFacilities
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Luxury guest rooms
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Restaurant/Sunday Buffer
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Cocktail bar
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Swimming pool
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24 hour front desk staff
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Airport pick up/drop off service
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Complimentary Internet Access for Guest
08051111744,08071777444