MEDICAL problems such as ovarian cysts , fibroids , and menstrual issues . Gynaecological screening packages and vaccinations are available for female patients .
The clinic is well supported by a dedicated team that includes a manager and experienced nurses who reassure and help patients navigate their pregnancy journeys or health issues . The clinic believes in a patient-centric approach , including telemedicine , to give patients accessibility and convenience to healthcare in the comfort of their homes and offices .
Since the start of the clinic in June 2019 , the clinic ’ s team has proudly celebrated 150 precious births with its patients and families .
The clinic is located at the Mount Elizabeth Novena Hospital , a state-ofthe-art private hospital in Singapore , set in a thriving medical hub in the Novena area .
TCM CLINIC OF THE YEAR IN THE ASIA-PACIFIC
1TCM
A clinic providing traditional Chinese medicine ( TCM ) care , 1TCM is extremely honoured to be recognised as the TCM Clinic of the Year in the Asia-Pacific .
“ The award , in fact , is the fruit of a sustained effort by our physicians and their accumulated experience in treating patients since 2007 in all 10 branches across the Klang Valley . We , as part of the health care industry , are proud that our endeavours and professionalism which we have been dedicating for a decade were able to convince the judges to present us with this award . Besides , this award is a significant recognition not only of 1TCM but also the whole TCM industry . Also , TCM is growing rapidly , especially in this tough pandemic times . It may also reflect the growing confidence from society towards TCM ,” said a company spokesperson .
In order to set itself apart , 1TCM always prioritises its customers ’ satisfaction by providing quality and caring services . “ Wholehearted Care ” is the company ’ s tagline , and 1TCM insists on delivering wholehearted care to its customers from all walks of life and generations with sincerity and warmth . 1TCM believes that giving earnest care to customers will provide them with a positive recovery
Poren Nam
experience as well as improve their physical and mental quality of life . In addition , professionalism is the primary goal of its physicians who have a strong sense of responsibility in promoting a positive health care experience with TCM treatments within a conducive environment . To maintain its high standards , 1TCM ’ s professional health care team is always improving its skills in terms of TCM practices and the patient-physician relationship .
1TCM upholds the principle of transparency and remains committed to delivering trustworthy service based on authentic communication , fair pricing , and the right quantity and quality of herbal medicines .
Human health can be described as a spectrum where dynamic phenomena happen and experiences continuously change . But it is impossible to always stay healthy and immune from disease without proper health maintenance . Therefore , 1TCM believes that ‘ prevention ’ always comes before ‘ treatment ’ and ‘ rehabilitation ’ in health maintenance . As the proverb says , prevention is better than cure ! With this in mind , 1TCM delivers treatments and rehabilitation health care to customers and patients in every stage of health and from all walks of life and is devoted to offering more holistic medical treatments for its patients . In order to do that , the clinic integrates eastern and western approaches to help those who have suboptimal health problems . For instance , the combination of acupuncture and physiotherapy can realign and reorient the imbalances within one ’ s body and is suitable for everyone who seeks a healthier life .
As for future plans , 1TCM will keep exploring and expanding treatments and services by demonstrating the synergy between eastern and western approaches . It also plans to play a role as a game changer with a high focus on the customer experience by providing the “ 3Cs ” – Conducive environment and Comprehensive services by Certified physicians and doctors .
GlobalHealthAsiaPacific . com 2020 AWARDS SPECIAL
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