MEDICAL
ADVANCED TECHNOLOGY EYE CARE CLINIC OF THE YEAR IN THE ASIA-PACIFIC
VISTA EYE SPECIALIST
VISTA Eye Specialist is one of the largest Eye Specialist Centers in Malaysia , with 11 branches that specialise in cataract and refractive surgeries , implantable contact lenses , dry eyes , and kids eye care . As of to date , VISTA has a dedicated team of over 100 highly trained and committed staff that have served over 290,000 patients since 1999 .
As part of its Core Strategy Plan 2021 - Forefront : VISTA Latest Technology , VISTA prides itself in being at the forefront of clinical technology for the eye care industry . Always looking to bring the best technology to Malaysia , it aims to offer its patients the best and safest treatments that are globally available .
Over the years , VISTA has introduced some of the most advanced eye technologies , including No-Blade LASIK and cataract surgeries and implantable contact lenses among many other premier eye treatments as it believes that technology is extremely important in the development of eye care because it increases safety , accuracy , and comfort for the patient .
Their latest extension of their Curve , Petaling Jaya headquarters , catering specifically to kids , recently introduced Virtual Reality therapy for lazy eyes , which now allows doctors to treat all patients regardless of their age , something which previously was unreliable . The therapy can also be carried out at home with a personal unit , which is particularly useful when in current times .
Dr Aloysius Joseph Low and the Vista Eye Specialist Team
VISTA also plans to introduce multifocal implantable contact lenses for people suffering from reading problems ( Presbyopia ). The hope is to help such patients return their vision to how it was when they were younger .
VISTA ’ s other main focus is on the patient experience , WOW : VISTA Life Changing Experience , and for this purpose , it is constantly engaging its patients . Its excellence in customer service is evidenced by the sizable number of five-star review ratings on its Facebook page .
Always looking to improve its service experience , VISTA embraces new knowledge and learnings by regularly sending its staff and management to conferences and events around the world or to visit other centers or even customer service experience leaders to share ideas and practices .
To be able for all these to come together , the staff is the key element in the equation - which is the 1st part of VISTA ’ s strategy plan - Ubuntu : VISTA Together . Ubuntu is a South African term that means the spirit of togetherness and the ability to work together towards a common goal .
Additional effort and commitment are required from the staff to master the use of the new technologies . Like VISTA , its staff believe in giving their patients the best , and work together with the company and the suppliers to make it happen and to help more people see from blur to clear .
74 2020 AWARDS SPECIAL GlobalHealthAsiaPacific . com