MEDICAL
CORPORATE HEALTH AND WELLNESS SERVICES THIRD PARTY ADMINISTRATOR OF THE YEAR
PMCARE SDN BHD
Malaysian third-party administrator PMCare ’ s strength is in providing solutions that result in better health outcomes for employees at lower costs .
It has worked hard for the last 15 years to raise awareness about the dangers of untreated chronic diseases such as hypertension , hyperlipidemia , diabetes , obesity and untreated depression among employees in the workplace and home .
Since the workplace was never designed to manage employees with chronic conditions on a continuous basis , these staff are left to manage their conditions with little guidance .
By acknowledging this , PMCare has been challenging the status quo by making efforts to correct and lower the imbalance between clinical care and medical self-care through health promotion , disease prevention , and cost containment initiatives at work and at home .
It believes that digital solutions will play a significant role after the pandemic since online health tools aim to increase engagement and collaboration between patients , clinicians , and health workers and drive behavioural change .
Its Vibrant Living digital super apps , in collaboration with its wellness partners , offer an employee-focused health platform that aims to improve health outcomes for people with chronic health conditions using connected devices for data-driven insights and personalised digital
Kamal Aryf
guidance and to give access to digital coaching with health professionals .
PMCare offers chronic disease management programmes for pre-diabetes , diabetes , and weight management to help employees manage these conditions through a connected weighing scale , health education content , personalised coaching from dietitians , doctors and physiologists , and online communities to encourage healthy behaviours .
Its employee assistance programme for mental health resilience is a service provided to help employees resolve clinical conditions and improve mental health using evidence-based interventions .
In its efforts to gain widespread adoption of employee self-care initiatives , PMCare has been able to save its clients ’ money , improve health outcomes for employees and longterm engagement in workplaces .
The direct and indirect costs associated with unhealthy employees have become so great that an effective employee wellness programme is no longer being seen as a value-added service or voluntary benefit ; rather , it is simply good business , PMCare believes .
Post-pandemic , the company plans to expand its virtual wellness events and switch more from face-toface consultations to online “ video visits ” by dietitians , physiotherapists , cardiologists , pharmacists , and family medicine specialists .
Believing that “ the future of healthcare is a hospital without walls ,” PMCare reaches out to workers even when they are well by offering them online health risk assessments and online depression , anxiety , and stress surveys , health webinars held by doctors , and complementary health screening for blood glucose , cholesterol , and body composition .
It also provides online fitness and exercise videos and counselling , online smoking cessation services , and face-to-face video visits for nutrition and dietetic counselling , medical conditions , and video visit counselling therapy to help employees reduce their chance of having a chronic condition or mental illness .
28 2020 AWARDS SPECIAL GlobalHealthAsiaPacific . com