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Multichanel retailing- Company which provides numerous ways for customers to purchase goods and services. For example catalogs, brick and motor stores, mail and telephone.

Subscription- An arrangment to recieve something such as a regular publicaition by paying in advance.

Micro environment- Theimmediate small-scale environment of an organism or a part of an organism, especially as a distinct part of a larger environment.

Components- A part that combines with other parts to form something bigger.

Retail- Consistsof the sale of physical goods or merchandise from a fixed locaition, such as a department store, boutique or kiosk; or by mail and lots for direct consumption by the purchaser.