General Policies
Receipts
We send registration confirmations via email ! Please ensure that we have your current email address on file . Your email receipt will act as the only form of confirmation for your registration . If we encounter a problem with your registration , you will receive a phone call .
Refund Policy
1 . An Application for Refund form must be submitted for all refunds . Refund requests must be submitted 10 days prior to the first class meeting date .
2 . All refund requests will be assessed a service charge of $ 3 or 10 %, whichever is less , with a minimum charge of $ 1 .
3 . The Refund Policy does not apply to : “ nonrefundable ” trip tickets , unless the Park District is able to resell tickets ; Preschool Program deposits , unless the class space can be filled prior to the start of the program ; contracted classes , unless a replacement can be found . Refunds will not be granted for Fitness Memberships for any reason after one month from the start date . Pool passes are non-refundable . No refunds or makeup classes will be granted for unattended classes . Geneva Park District has the right to review and make the final decisions on all refunds .
Register to Vote
You may register to vote at either Sunset Community Center , 710 Western Avenue , or Stephen D . Persinger Recreation Center ( SPRC ), 3507 Kaneville Road . Registrars are generally available Monday-Friday : 8:30 am - 5:00 pm , but please call 630-232-4542 or 630-232-4501 to confirm availability .
Residency
Residency of the Geneva Park District is defined by financial contributions through property taxes for the operation of the park district . Boundaries of the Geneva Park District and the City of Geneva are not exactly the same . If you are uncertain whether you qualify as a Geneva Park District resident , please check your current property tax bill . Proof of residency in the form of a current tax bill or utility bill may be required during program registration . Geneva Park District residents are given first priority for program registration .
Scholarship Program
The Park District offers a Scholarship Program for those who qualify for financial assistance . Applicants who qualify for financial assistance may receive partial or full program scholarships for Geneva Park District programs . Those who apply will be required to complete an application listing current finances . For information , please contact 630-232-4542 .
Senior Discount
Geneva Park District resident seniors , ages 60 years and older , may request a 20 % discount on all Geneva Park District programs with the exception of contractual programs , co-op programs , trips , and programs specifically planned for seniors . Discount does not apply to fitness memberships , pool passes , or at Stone Creek Miniature Golf , Mill Creek Pool , Sunset Pool . Other restrictions may apply . Proof of residency is required .
Special Accommodations / ADA Compliance
The Geneva Park District encourages participation by everyone and intends to comply with the Americans with Disabilities Act ( ADA ). If you or a family member have special needs and would like to participate in a program , the Park District will make reasonable accommodations and / or modifications .
Please indicate on the registration form any accommodations you may need to participate prior to the start of the program . The Geneva Park District is a member of Fox Valley Special Recreation Association and works collaboratively to provide reasonable accommodations which can include : observation in the program , staff training , additional personnel or sign language interpreter , and adapted equipment . For information , please contact 630-232-4542 .
Weather Cancellation Policy / Weather Hotline
Geneva Park District Weather Policy stipulates that all Geneva Park District programs will be cancelled if Geneva School District 304 cancels school for the FULL day . Partial school closures or late starts will result in the Geneva Park District making day-of determinations and contacting all participants in the event of any class cancellations . Major weather cancellations / closures of all Geneva Park District programs can be seen at emergencyclosingcenter . com , genevaparks . org , and on the Geneva Park District Facebook page .
The Geneva Park District offers the convenience of the weather hotline ( 630-232-7868 ) to provide you with current status and information for any outdoor program or special event that may be affected by weather conditions . For All Star Sports classes , please call the All Star Sports weather hotline at 630-584-2961 . Visit the “ Weather Corner ” and “ Field Conditions ” section of our website . Plus , for Pool and Swim Lesson weather updates / cancellations , make sure you follow us on Twitter at : @ GPD _ SunsetPool .
Waiting List
Since all of our programs have registration limits , we cannot guarantee your enrollment . The Geneva Park District maintains waiting lists for programs that have reached their maximum registration . Placement on a waiting list is encouraged . Individuals placed on a waiting list will be contacted if any additional program space becomes available .
Waiver Form
The Park District is unable to assume responsibility for injuries or accidents occurring at programs , activities , parks , and facilities . Such insurance would make program user fees prohibitive . The Insurance Liability Waiver section of the registration form must be signed when registering yourself or your minor child to participate in Geneva Park District programs . Participation will be denied if the signature of an adult participant or parent / guardian and date are not on this waiver .
Your Feedback Matters !
Visit genevaparks . org / registration and click on Give Feedback to share your ideas with us .
Watch your email ! After your program / session has ended you will receive an email in 3 to 5 business days asking for program-specific feedback . Please take a few moments to provide your opinion . This information will help guide us in the future .
Resident Registration Day May 8 99