The challenge has been that we typically had homegrown
our mangers in central Florida so they were embedded into our
culture as they worked their way through different front desk
positions, to assistant manager and then manager. With many of
our clubs now being“one-offs”in smaller, scattered markets, we
have to hire managers from the outside much more frequently and
at times, this can create a wide range of new challenges. The best
thing we have learned is that it is okay to make a hiring mistake
but you must not be afraid to correct it quickly when you do.
Tell us a little about your family and personal interests:
Shane: I’ve been very fortunate to be a part of this franchise
and start a successful business with my best friend since childhood.
The challenges that all of us feel in growing a business has delayed
my family plans but I’m hopeful and moving in the right direction.
It’s a good thing working out keeps me feeling younger. One of the
benefits of growing our business over a wide geography has helped
me to justify the purchase of a small plane. I’ve really enjoyed the
challenges and freedom that flying offers and it’s not so bad to use
the plane for some personal getaways either. I’m a big time Patriots
fan and try to catch a game or two, especially if they are beating up
on the Dolphins down here in Florida.
Eric: As Shane mentioned, we have been best friends since
childhood, first grade actually, so I can’t imagine being more
fortunate than spending the last 12 years building a business
together. I am the youngest of four with my siblings ranging from
16-20 years older than I am. My pare