Garuda Indonesia Colours Magazine May 2018 | Page 6

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Salam Garuda Indonesia
SALAM
GARUDA INDONESIA
Pahala N. Mansury
President & CEO
PT Garuda Indonesia (Persero) Tbk.
Dear valued Garuda Indonesia customers,
As Ramadan 1439H approaches,
on behalf of Garuda Indonesia we
would like to bestow our blessings
upon everyone who will be observing
the fasting month this year.
During this period, we have prepared
special dishes and services tailored
especially for the Ramadan month,
which we hope you will enjoy.
As a form of recognition from the
international community for the
achievements of the company, in
April, Garuda Indonesia was recognised
as the best airline in Indonesia at the
TripAdvisor 2018 Travellers’ Choice
Awards, and also ranked as the Travellers’
Choice Winner, Major Carriers – Asia,
and Travellers’ Choice Winner, Economy
Class – Asia, which were held by
TripAdvisor, the world’s leading
travel website.
This recognition from TripAdvisor was
not only achieved by Garuda Indonesia,
but also by Citilink, a subsidiary of
Garuda Indonesia engaged in the
low-cost carrier service, as Best
Low Cost Airlines – Asia.
Moreover, as we continue to look
for ways to offer added value to our
customers, Garuda Indonesia has
partnered with Citi Indonesia to offer
additional benefits for Garuda Indonesia
Citi Card holders, including an
additional 20kg baggage allowance
for cardholders’ trips.
Through this partnership, we hope to
attract a new demographic of customers
and GarudaMiles members, especially
those within the emerging affluent
customer base with a high level of
mobility, both for tourism purposes
and business trips.
Following the success of the
Garuda Indonesia Travel Fair (GATF)
in 29 cities in Indonesia, we will also
launch the 2018 edition of the
Garuda Indonesia Online Travel Fair
(GOTF) this month as we look to expand
our market share – especially among
digital audiences – and to offer
convenient access to Garuda Indonesia
flights at affordable prices online.
Meanwhile, in order to offer even more
options for Garuda Indonesia customers,
the month of April saw the launch of our
new Denpasar–Mumbai route, which
will be operating three times weekly using
an A330-200 aircraft with a 222-passenger
capacity. In the same month we also
launched a new Makassar–Selayar route,
set to operate three times weekly using
the ATR 72-600 aircraft with capacity
for 70 passengers.
This May, we will increase the frequency
of our Jakarta–Perth service to five times
weekly from the current four times
weekly service.
With continuous efforts to improve
our services and expand our flight
network, we are committed to refining
our customers’ travel experience and to
supporting the growth of Indonesia’s
national tourism development.
Last but not least, we would like to
thank you, our customers, for choosing
to fly with Garuda Indonesia.