Garuda Indonesia Colours Magazine March 2018 | Page 4

2 Salam Garuda Indonesia SALAM GARUDA INDONESIA Pahala N. Mansury President & CEO PT Garuda Indonesia (Persero) Tbk. Dear valued Garuda Indonesia passengers, On behalf of Garuda Indonesia management, I would like to welcome you on board this flight and wish you a delightful journey with Garuda Indonesia. The month of February was an important one for us as independent airline-rating company Skytrax once again named Garuda Indonesia a 5-Star Airline during the Singapore Airshow 2018 at Changi Exhibition Centre. This achievement not only affirms our position as one of the top airlines, committed to enhancing travel experiences and comfort, but it also represents the success of our Indonesian Hospitality service concept on a global stage. This gives us a competitive advantage, especially with Indonesia’s unique warmth and hospitality being placed at the forefront of our services. At the same event, Skytrax also granted Citilink Indonesia, a Garuda Indonesia subsidiary, a 4-Star Low Cost Carrier (LCC) title. This achievement fills us with pride as Citilink Indonesia is the first LCC in Asia to be granted the prestigious title. We deeply believe that these achievements would not have been possible without your generous support as customers of Garuda Indonesia’s services, as well as the hard work of all Garuda Indonesia Group staff members who continue to give their best in what they do. The month of February also saw the launch of GarudaShop, a special channel on www.jd.id, which makes it easier for our customers to purchase exclusive Garuda Indonesia merchandise and products online. Additionally, we established partnerships with Willis Towers Watson and PT Chubb General Insurance Indonesia (Chubb) to release the new Garuda Lifestyle Protection insurance product as added value for GarudaMiles members. Meanwhile, as part of our efforts to expand our network and to facilitate air transportation access to Sorong, Garuda Indonesia began serving a new Jakarta–Sorong route daily at the beginning of March. The flight, which will utilise our fleet of B737-800 NG aircraft, complements our existing daily service to Sorong from Makassar. Last but not least, we would once again like to thank you, our customers, for your trust and for choosing to fly with Garuda Indonesia.