Future Trends In Information Technology - Page 10

5. LEAN AGILE PROCESS Lean is the ‘What’ and Agile is the ‘How.’ Lean evolved from process improvement efforts of manufacturing organizations. Initial improvement efforts focused on operations but later included ‘Services’ as found in the ‘office’ (e.g., HR, Order Delivery) and R&D (e.g., Product Development and Software Development). Lean Thinking helps us understand what our customer truly values and establishes metrics designed to provide evidence of our ability to satisfy their needs. A combination of Lean Thinking and Agile Disciplines. Skills and Knowledge for Lean Agile Process: Budgeting Experimentation Financial analysis Human Resources IT Infrastructure Library - ITIL Process efficiency Process management Project management Regulations Six Sigma training/Lean Statistics and probability Value stream management Copyright North Central Texas InterLink, Inc. All rights reserved 9