Lead
Franchise leadership and management
6 CEO Profile:
Catherine Monson
6
Leading and inspiring at 25-year-old FastSigns
10 CEO Profile:
Wan Kim
10
Smoothie King’s young owner retools, expands globally
14 Feature:
Anatomy of a Brand
Taking the dream from concept to reality at f2o
16 The Focused CEO
14
Getting the whole team on the same page
18 Human
Resources
Are your direct reports “keepers”?
Franchiseupdate I s s u e I V, 2013
5