Franchise Update Magazine Issue IV, 2013 | Page 21

Market Consumer marketing initiatives 22 CMO Q&A Paul Macaluso is on a marketing mission at 22 Moe’s Southwest Grill 27 CMO Roundtable “What are some of the ways you measure the effectiveness of your brand’s consumer marketing efforts?” 27 28 Millennials This generation is more loyal than you might think 30 Consumer Data Alternative payment methods continue to grow 32 Connecting with Customers Word of mouth can deliver exponential growth Franchiseupdate I s s u e I V, 2013  19