Franchise Update Magazine Issue IV, 2013 | Page 14

Transforming A Company Can It Be thIs easy? Fast-Fix Jewelry and Watch Repairs “Expert Repairs While You Shop” ow many times have you heard or read how challenging it can be to bring change to a corporation to maintain its competitive edge, improve its position in the marketplace, or revamp its customer experience? One company, Fast-Fix Jewelry and Watch Repairs, Inc. has met this challenge head on, and its experienced management team has transformed the company and its brand in an amazingly short period of time. “Franchising is about transforming people’s lives, and helping them achieve their wants, needs and desires,” states Russ Cooper, Head of Franchising for Fast-Fix. “We provide a tremendous business opportunity for individuals who are looking for a terrific investment while providing them a rewarding day-to-day upscale retail business with highly satisfied customers.” “We work with individuals from all walks of life and business backgrounds,” says Cooper, and “with our simple operating model, we help them transition to a highly profitable and attractive service business repairing jewelry, watches, smartphones, engraving and retail items in our regional mall and shopping center locations.” Mike Meyers, CEO of Fast-Fix, says it concisely, “we studied the company, industry and competitive landscape for nearly a year before making the decision to acquire the company. We invested in Fast-Fix because we saw an enormous opportunity for further development of the brand, expanding the store base and increasing market share. During our first year, we focused on building a solid foundation to support our growth plans and expanded our menu of services to attract an even broader customer base. What’s very unique about the Fast-Fix concept is that unlike most retail venues, our service offerings appeal to every shopper in every mall and shopping center, everyday. Literally every shopper has a watch, ring, earring, necklace, bracelet or a smartphone that we can service. Very few retailers can make the claim like we