Franchise Update Magazine Issue IV, 2012 | Page 8

Grow Market Lead Executive profile: Youthful Enthusiast! 33-year-old presides over Two Men and a Truck By Kerry Pipes T his past August marked a milestone for Randy Shacka and for Two Men and a Truck: Shacka not only became the first non-family president of the Michigan-based franchisor, he also did it at the only company he’s ever worked for—and at just 33. “I started out in 2001 as an intern in the marketing department while attending Michigan State University. I was an engineering student with no background in moving or franchising,” he says. Then he “fell in love” with the Name: Randy Shacka Title: President Company: Two Men and a Truck Age: 33 Family: Wife Becky, son Will Years in franchising: 11 Years in current position: 2 months company, the brand, and the founding family members, especially the brand’s attention to detail and its unwavering customer service model. A year later he moved to Florida to open a Two Men and a Truck franchise in Seminole County. “I was two classes short of obtaining a degree in engineering sciences at the time and I came from a conservative home, so my parents weren’t particularly thrilled with my decision,” he says today. He promised his parents he would finish his degree, and did so in 2004. Shacka succeeded in Florida but longed to return to family and friends in Michigan. An opportunity opened up in the corporate office, and he jumped at the chance to become a franchise development specialist. From there, he flourished, advancing to vice president of operations, COO, and now president. The company has been on a roll the past couple of years, growing to 222 locations in 34 states—with 33 straight months of record growth and two thirds of its U.S. locations up by double digits in 2011. During this time Shacka has been front and center, leading a couple of technology initiatives, including a system-wide move to the cloud and a reinvention of their website and lead generation systems. “One goal is to continue to invest and grow the brand while strengthening the bottom line of our franchise owners,” he says. Another goal is to grow their franchise network by 40 new locations over the next 18 months. “We have a very strong management team and we’re on track to hit the quarter-billion revenue mark by the end of the year. I couldn’t be more excited about the direction of the company.” LEADERSHIP What is your role as president? Well, I’m only 48 days into this, but my job is to help execute the vision of this family business. I have been overseeing the implementation of new technology tools here that will enable us to improve and centralize our operating systems. It’s also my job to build the brand and leverage growth. 6 Franchiseupdate Iss u e IV, 2 0 1 2