Franchise Update Magazine Issue IV, 2012 | Page 10

Grow Market Lead lunch? I have a goal to hit the gym be- fore heading in for the day and am truly learning more the value of a strong mind and body! I prefer working lunches! Do you socialize with your team after work/outside the office? With a two- year-old at home and the demands of my position, my first priority is family. We have many great leaders in our organization, so I have a goal to do more outside our four walls. Last two books read: Zingerman’s Guide to Good Leading Part 2: A Lapsed Anarchist’s Approach to Being a Better Leader and Man’s Search for Meaning by Viktor E. Frankl. What technology do you take on the road? iPod, laptop/iPad, and smartphone. How do you relax, balance life and work? The biggest challenge while working in a fast-paced, growing organization is adherence to the principle of balance. You have to stop and celebrate victories and special occasions as much as possible. I learned from my wife Becky the importance of recognizing key events and the little things. She is great about that. I don’t have much time at night to spend with our son Will, but I try to be there and invest 100 percent focused time with him each night. I always come away from this time a better person. Being outdoors, whether fishing on my own for a couple hours or with friends and family, cannot be beat. Favorite vacation destination: North- ern Michigan in the fall with my family! Favorite occasions to send employees notes: After accomplishing a key project or just for simple areas where someone went the extra mile to get something accomplished. Favorite company product/service: Besides Two Men and a Truck it would have to be St. Croix Fishing Rods. I definitely would have to pick a company related to a passion of mine, fishing, but St. Croix provides a superior product backed with their customer experience 8 Franchiseupdate Iss u e IV, 2 0 1 2 “My goal is continue to honor our history and the tenets that got us to where we are, but also to paint a vision with the leadership team of where we are headed as a company.” and service culture. Another brand I admire is Holstee. Their company has created a lifestyle through their clothing line and if you are familiar with the Holstee Manifesto you know what I am talking about in regards to their brand! BOTTOM LINE What are your long-term goals for the company? My goal is continue to honor our history and the tenets that got us to where we are, but also to paint a vision with the leadership team of where we are headed as a company. We have achieved 33 months of consecutive growth, and my job is to help ensure this trend continues. My job also is to continuously challenge myself and our team to change while still digging deeper into our markets. The future of business is chaos, which I mean in a good way. There is so much change taking place with the pace of technology, social media, and regulations that the crystal ball is shattered. The best we can do is focus on areas we can control and build a concerted plan around these areas. We have 300-plus marketing areas still available in the United States and we are actively partnering with franchisees to fill these. How has the economy changed your goals for your company? I think it has helped us sharpen our saws to be better. We went through a challenging time just as many others have, but I believe the power of our brand helped mitigate more substantial challenges. It gave us a chance to look in the mirror and evaluate ourselves versus worrying about the economy. It was a blessing for us candidly as a company, and we are much stronger from going through 2008 and 2009. Our vision will remain reg ardless of the economic conditions surrounding us. Where can capital be found these days? I believe banks are starting to open up more and capital can be found. Obviously, the uncertainty with the pending fiscal cliff, taxes, and elections makes it harder to grow and will play a critical role in the future of small business success. How do you measure success? I mea- sure success by doing what you love and constantly progressing. A great friend shared this with me and I have it on my desk: “Always move forward regardless if the winds are to your back or blowing in your face.” At the end of the day whether it’s work, life, or fun, if I love it and am adhering to the above quote, I am on the right path. What has been your greatest success? Building a loving family with my wife while taking on critical leadership roles at Two Men and a Truck and helping grow this brand. Any regrets? None, and work constantly to never have any. What can we expect from your company in the next 12 to 18 months? More growth and focus on people (and our communities in which we do business) and our core purpose, which is to move people forward. We have invested significantly in new technology and the overall philosophy of how technology will help bring customers closer to our brand. We have a lot of key initiatives being rolled out in the next 18 months that will truly reshape our brand! n