Franchise Update Magazine Issue III, 2015 | Page 10

ceoprofile

BY KERRY PIPES

JOURNEY TO SUCCESS
For Tutor Doctor’s CEO, business is very personal

F

or Frank Milner, it’s all about the
journey. Milner, CEO of Tutor
Doctor, sees his role in the Canadian franchise brand as a natural extension of his passion and determination
to make organizations succeed and to
provide customers with the best products
and services possible. And while it’s the
journey that motivates him, he knows
that he doesn’t make it alone. “I like to
make the journey to success enjoyable

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NAME: Frank Milner
TITLE: CEO
COMPANY: Tutor Doctor
UNITS: More than 400 in 14 countries
AGE: 50
FAMILY: Happily married for 25 years, 2
children

for everyone involved,” he says.
In 2007, Milner formed an investment
group and purchased Tutor Doctor from

founder John Hooi. As education is valued
across every culture and continent, Milner recognized the brand’s tremendous
growth potential. There also was a personal
connection: his daughter struggled with
what he called “math meltdowns,” and he
understood firsthand the chief benefit of
Tutor Doctor’s one-on-one model.
Milner began his career as a stockbroker, followed by a stint in the insurance
industry. He also served as vice president
of WSI, Internet Education & Consulting
where he helped establish and drive the
success of one of the industry’s leading
franchise organizations. Working with
WSI’s network of more than 1,500 franchises in 87 countries and 6 continents
provided him a wealth of expertise in
international franchisi