Franchise Update Magazine Issue III, 2012 | Page 26

Grow Market Lead Anne Gillaspie, CertaPro Painters It’s Time By Kerry Pipes and Eddy Goldberg Franchise Consumer Marketing Conference grows up fast! W hen the keynoters, panelists, and attendees at a conference can’t stop talking about emerging technology and social media tools, it says a lot about the current state of franchise marketing. So it was at the 2nd annual Franchise Consumer Marketing Conference, held at the elegant, historical Fairmont Hotel atop San Francisco’s Nob Hill this past June. Since its launch in June 2011, the conference has become a darling of chief marketing officers, brand managers, and marketing managers. Increased attendance 24 Franchiseupdate Iss u e III, 2 0 1 2 by franchise marketing executives and sponsors were a testament to the event’s rapid growth. With 95 franchisors representing 140 brands, the conference doubled in size from its inaugural year—and so did the number of exhibitors. “Never before have so many franchise consumer marketing executives met together in one place,” says Therese Thilgen, CEO of Franchise Update Media Group, which hosted the conference. As for all that tech talk, the conference’s theme this year—“It’s Time”—was dead-on. In the words of boot camp leader Scott Klososky, “The world around us is becoming automated, there’s a massive increase in the volume of information we digest, and this is radically altering the way work gets done.” The overall buzz at the conference was upbeat as marketing executives and vendors spoke positively about consumers’ buying and purchasing trends and the general state of business. But the focus of the event remained on marketing, marketing, and more marketing. Tools, strategies, techniques, and technology were shared freely and often at sessions and throughout the hallways during the two-day event, with participants candidly discussing their marketing successes and failures—and