Franchise Update Magazine Issue II, 2015 | Page 43

FULL 12 AGENDA Track 2 – Franchisee Training, Educating, and Motivating Addressing Solicitation at the Local Level Vendors approach franchisees on a daily basis, and the program or product services are controlled at the corporate level. What strategies do you provide franchisees to help them graciously decline the vendor without damaging the brand reputation at the local level? Track 3 – Media Strategy and Execution Database Marketing 4:15pm – 5:45pm Closing Networking Reception & Dinner  (included in conference registration) – J.B. Bernstein will join us for dinner, a photo op and autographs. Network with your peers in this fun, relaxed environment. 2014 SPEAKER BRANDS As a form of direct marketing, database marketing uses your database of customers and potential customers to generate personalized communication in order to promote your product or service. How can you best utilize this method of marketing? Find out what worked best for our panel of experts in this session, and discover the do’s and don’ts of database marketing. Track 4 – Customer Relationship Management Crisis Communications – Are You Ready? Crisis communications readiness is a musthave for every brand. No one wants to have a tragic event happen in one of their locations or system-wide. If it happens you need to be prepared. Learn how to prepare and navigate your system through a crisis. 4:45pm – 6:00pm Closing Keynote – J.B. Bernstein Legendary sports marketing agent and author/subject of the movie Million Dollar Arm will conduct this interactive marketing training session, designed to help you further develop your brand reputation. REGISTER NOW online at: franchiseconsumermarketing.com or call 1-800-289-4232 ext 202