Franchise Update Magazine Issue II, 2014 | Page 37

“Revolutionary Marketing” Schlotzsky’s brand and sales “revolve” around its guests A s 2014 dawned, Mark Mears stepped into the C-suite at Austin-based Schlotzsky’s to lead the brand’s marketing initiatives. By all indications, it’s been a great move. As CMO, Mears oversees the direction of the brand’s marketing division, including the strategic management of Schlotzsky’s marketing and creative services departments, along with directing brand promotions, advertising, creative design, menu tests, and other initiatives. Mears, with nearly three decades of experience in QSR, fast casual, casual, and premium casual, is a visionary business leader with a track record of building system value and driving innovation at high-profile brands. He came to Schlotzsky’s from Mimi’s Cafe, where as president and chief concept officer he led the brand through a repositioning strategy, related menu optimization, and new concept development. He’s also spent time as senior vice president/CMO at The Cheesecake Factory, executive vice president/chief marketing officer at Blimpie Interna- tional, and at Pizza Hut where his roles included field marketing, advertising, promotions and licensing. Like many CMOs, Mears knows the landscape not only from marketing positions within franchise brands but also from having spent time on the agency side with firms including Bozell, Jacobs, Kenyon, & Eckhardt, Leo Burnett, DDB Promotions, and Euro RSCG Retail. Schlotzsky’s now has more than 350 locations worldwide, with plans for aggressive growth this year and be- Franchiseupdate I SSUE I I , 2014  Grow Market Lead BY KERRY PIPES 35