Franchise Update Magazine Issue II, 2014 | Page 30

KEYNOTE S PEA KER S JEFF LINK CEO, Analytics Media Group The 2012 Obama re-election campaign revolutionized the way we look at customer research and media. The campaign developed new ways to identify target audiences and deliver the message with the right reach and frequency. Jeff Link served as an advisor and is one of the media masterminds behind the campaign. He is a founder of Analytics Media Group, an agency specializing in using data analytics to identify the target customer and determine the best media to reach them. He’ll share thoughts on how customer research and media are evolving and discuss what’s in store for the future of marketing and advertising. LUKE WILLIAMS Professor of Innovation at NYU Stern School of Business, and Executive Director, Berkley Entrepreneurship Center at New York University; Fellow, Global Innovation at Frog Design. International bestselling author of “Disrupt” and globally recognized authority on disruptive innovation. FEATURED SP EAKE RS Consumer preferences constantly change and grow, almost with the speed of light. The brands on top have stepped outside the box to develop new ideas to attract their customers and marketers play a key role in fostering change. But how do you get there? Luke Williams, a globally recognized authority on innovation leadership, will discuss how to bring innovation o your brand and establish a culture of change. Darrell Johnson President & CEO, FRANdata Darrell Johnson will discuss the changing economy and what it means for franchising. Where we’ve been, where we are, and what’s projected for the future. He’ll share thoughts on jobs, income and opportunities for franchising. Tom Epstein CEO, Franchise Payments Network Tom Epstein will share data on consumer spend today - how much, how often and where the dollars are going. Tom and his team broadly look across the franchise industry and analyze consumer spending in multiple segments and the impact on franchise businesses.