Franchise Update Magazine Issue II, 2013 | Page 7

Lead Franchise leadership and management 6 6 CEO Profile: Amy Nichols Amy Nichols primes Dogtopia for expansion 11 CEO Profile: Peter Holt Peter Holt takes the wheel of Tasti D-Lite 11 16 Feature: Anatomy of a Brand FirstLight HomeCare preps for the ACA 18 Leadership Guru: East Coast Wings & Grill 18 Laser-focused on unit economics 20 Feature: Multi-Unit Franchising Conference Record-setting turnout in Vegas 28 Human Resources Behavioral metrics means getting the people right Franchiseupdate I ssue I I , 2013  5