Franchise Update Magazine Issue II, 2013 | Page 19

healthcare programs in place before 2014—when most provisions will be phased in—would be one of the best ways to help them manage the transition. In pursuit of this goal, we’ve worked closely with franchisees to assess where they are now and where they need to be. We have had one-on-one calls and meetings with each franchisee to help them all understand the reality of the ACA’s requirements and to talk about how they can manage through without a serious disruption to their business. From the outset, we encouraged franchisees to start communicating with employees about health benefits. We had each franchisee survey their employee base to find out how many are already interested in joining a health benefit plan packaged for FirstLight HomeCare. Franchisees are continually presenting our new, exp