Franchise Update Magazine Issue II, 2013 - Page 12

Grow Market Lead and contact them in the evening or on the weekends only if it is absolutely urgent. We have an understanding that if it is urgent I will call or text them; if I email, it can be answered the next business day. Last two books read: Peter Thomas, Dogtopia’s new business partner, has written several books. Most recently I read his book, Be Great: The Five Foundations of an Extraordinary Life; and The Power of Habit by Charles Duhigg. What technology do you take on the road? My iPhone and my iPad for short trips. I also take my MacBook if it is more than a day or two. How do you relax/balance life and work? I believe that balance should be the goal in all things, but when you are a CEO and/or the owner of the company, it is all just “life.” Still, I try hard to have my evenings and weekends be family time and only “work” after the kids are in bed. I don’t want my kids’ memories to be of Mommy on her laptop. I want them to know that when I am with them I am there both mentally and physically. Favorite vacation destination: We go to the beach every summer for a week and it has become a family tradition. We also try to take one big family trip each year and are hoping to go on more international trips as our kids get older. Favorite occasions to send employees notes: I like sending thank-you cards—not for big things, but for just being awesome at their job. I have room for improvement on this. I think about how thankful I am for my team all the time, but I could be doing a better job of sharing that with them. Could you do me H