Franchise Update Magazine Issue I, 2016 | Page 31

Female Founders provided marketing and product innovation leadership to senior-level executives at Fortune 500 companies. The Israels sold Doc Popcorn to Dippin’ Dots in July 2014 but have remained actively involved in the business. “It’s been a win-win for us,” she says. “We are now co-branding with Dippin’ Dots, and their widespread presence and iconic ice cream products have opened up a whole new world of opportunities for our franchise base, and vice versa.” Today, Doc Popcorn has 102 locations throughout the country and 8 international locations, and she continues to oversee marketing, brand development, and creative strategy for the company. “We built a brand around a great product and we built a culture,” she says. “Franchising is a wonderful industry and our journey so far has been fantastic!” GETTING STARTED What inspired you to start your business? When my husband Rob saw some mom-and-pop kettle corn makers at a Boulder farmers market, we quickly recognized the opportunity to bring fresh-popped flavored popcorn to a wider audience, and do so in a way that had never been done before. We spent almost a decade perfecting a unique, branded offering of fresh, flavored popcorn along with a variety of simple and flexible business models appropriate for high-traffic venues such as convention centers, entertainment venues, malls and stadiums, using carts, kiosks, and inline stores. What is your background? How did it prepare you for starting your business? Before Doc Popcorn I was a vice president of marketing for Digitas, a top integrated brand agency, where I learned to create a strategy and then manage a team to execute it. The methodologies I learned working for Fortune 500 clients—which included being accountable for client satisfaction and running a profitable bottom line—were useful in creating the Doc Popcorn brand and the initial systems and processes required to get started. What’s the best and worst advice “When my husband Rob saw some momand-pop kettle corn makers at a Boulder farmers market, we quickly recognized the opportunity to bring freshpopped flavored popcorn to a wider audience, and do so in a way that had never been done before.” you got when starting out? Best: Joining the IFA. We attended our first conference in 2010, a few months after we started franchising. I learned so much at the various sessions. I was also enamored by how much people were willing to help. I went through the attendance list in advance and organized meetings with folks I never thought would return my emails or phone calls. I wound up with a full calendar and received invaluable mentorship. Worst: Since I’m a brander and marketer by trade, listening to those who said to not start a marketing fund from day one. It sounded like a good idea at the time, but if I knew then what I know now, I would have done it differently. Why did you choose franchising? In addition to some of the reasons I mentioned earlier, the popcorn industry was fragmented, and a large popcorn franchise didn’t exist in the U.S. There were a few players with locations and big build-outs, but our model was simple, replicable, and easier for an entrepreneur to execute. Also, we wanted people to love the business and our vision of creating smiles with our product as much as we did. Having corporate-owned locations and hiring managers around the country wouldn’t have accomplished that. How did you get started in franchising? We grew the business in Colorado to 11 locations, using a variety of models in high-traffic venues. From 2003 to 2008, we owned three mall locations, kiosks, and storefronts, and operated mobile units at several event and entertainment venues. We knew it was time to grow the business outside of Colora