Franchise Update Magazine Issue I, 2015 | Page 28

MOMS IN THE C-SUITE time with the boys for her husband, who handles 75 percent of the boys’ schedule, which now includes tutoring, soccer, and Taekwon-Do. Her husband may do more pickup, but they are a united front when it comes to following the rules of parenting, says Sun. For Sun it is easy to mentally hang her CEO hat at the door and have fun, thanks to a “marriage that just gets stronger every year,” she says. “I’m serious and he’s not, that’s why we work so well,” she says. Sun says she is also blessed by the hands-on involvement of her in-laws, who live just 20 minutes away. Her husband’s mother and father, who recently retired, try to get as much time as they can with their grandchildren—and are always ready to assist with the boys’ activities and host a weekly sleepover, which has created a Friday date night ritual for the parents. …and support at work Sun also has invested in support at work, in the form of “high-level” talent, which has propelled her efforts to grow BrightStar smarter and faster. In 2013, she tapped Thom Gilday, former chief financial officer of Celebration Foods, to serve as president and chief operating officer of BrightStar Group Holdings. Gilday, who joined the company the previous year as CFO, quickly became Sun’s “right hand” and business “savior,” she says. The two executives share core values and a passion for the business that are completely aligned, along with a trust level that has given Sun the freedom to focus on strategic planning, while Gilday concentrates on day-to-day operations. Sun works constantly to “delegate to elevate,” a principle she follows fervently after reading Traction by Gino Wickman. This approach, she says, gave her permission to “not do the stuff I don’t like” and more time to be the visionary and face of the brand. These days, Gilday’s and Sun’s invaluable executive assistants are the only two BrightStar employees that report directly to the CEO. Sun has allowed the delegate-to-elevate concept to inform all facets of her life. She prioritizes her time and energy on what will have the most impact on the business and that will benefit relationships with family, friends, employees, and colleagues. Tasks or transactions that she doesn’t do as well, that don’t add value, or duties that she can afford to have someone else do (house cleaning, grocery shopping, and checking 26 “I intentionally put people around me who were going to give me the right advice, at the right time, and then I listened to it.” emails, for instance) she leaves to others. “The constant rigor of doing that has allowed me not to feel like I am having to make tradeoffs, but that I am striving to have a more balanced and fulfilled life, which applies whether you are male or female,” she says. As a result, Sun says she has more time for family and friends and personal and professional development—and says she is living a more fulfilled life today, in her mid-40s, than she was a decade ago, or even in her early 40s. Making her own choices From the start, Sun has been thoughtful about her choices, driven partly, she admits, by memories of a workaholic father, who was physically and emotionally abusive. “I didn’t have the best of childhoods,” she says. Her determination to work and raise her family differently is evident in the makeup of BrightStar’s first board of advisors. Along with financial, marketing, and banking specialists, she sought the guidance of a female franchising entrepreneur who also had a family. “I wanted people who were supportive of those choices, not those who would tell me that I could have grown 10 percent faster if I missed two vacations with my kids,” says Sun. “I intentionally put people around me who were going to give me the right Y