LEADING
SERVICE AND SUPPORT
GATES talks about the value
added services that support their
reputation for excellence in belt
drive system technology.
Renowned for their synchronous belt drive systems
(SBDS) and accessory belt drive systems (ABDS), Gates is
trusted by vehicle manufacturers for the development and
manufacturing of SBDS and ABDS components. With this,
Gates has endeavoured to utilise their technical knowhow
to support the needs of the aftermarket with customised
value added services to aid motor factors and technicians
when selecting and fitting Gates components.
GATES
AUTOCAT GATES
TECHZONE GATES TECHNICAL
HOTLINE GATES
TECHPARTNER
Gates Autocat allows users to choose
the component they need quickly for any
vehicle. Users can search for their part by
vehicle, engine variant, engine number, or
even the Gates part number which allows
them to reaffirm the applications covered
by any specific component. Alternatively,
users can also be found by cross referencing
or the OE part number. Gates TechZone was created specifically for
experienced technicians and mechanics as
a practical information resource to simplify
the component installation process, and to
overcome any issues encountered during the
fitment of a Gates component. By providing
application-specific technical tips, and
troubleshooting pointers from case studies,
Gates TechZone extends Gates’ technical
expertise to those directly involved with
ABDS/SBDS fitment, smoothing the
replacement/maintenance process. For the technical queries that require more
specific answers, users can
reach the Gates Technical Hotline. The Gates TechPartner programme rewards
technicians who are committed to Gates
product quality and best fitting practices.
The TechPartner initiative provides garages
and technicians who frequently fit Gates
components with upskill opportunities
in specialised Gates technical training
courses, and access to manufacturer
approved tools for part installation.
Motorists who choose to have their Gates
components fitted at a Gates TechPartner
approved centre also get to enjoy an
extended product warranty.
Upon identifying the correct component,
Gates Autocat also provides users with a
variety of information, including technical
drawings and component dimensions.
0844 980 0062
Managed by technical professionals with
extensive experience in drive system
technology, users can get the support
they need, when they need it most.
Monday to Thursday:
8:30am – 5:00pm
Friday:
8:30am – 4:00pm
ALWAYS WITHIN REACH
If you require any further information or wish to discuss any of the
value added initiatives mentioned in this article, please speak to your
local Gates or FPS representative.
6 BELT DRIVE SYSTEMS
Available from FPS via same/next-day delivery, Gates components
come with a 2-year/60,000-mile warranty. For more information,
please speak to your local FPS representative.
VITAL NEWS ISSUE 50