FPS Vital News Vital News 50 Apr-Jun 2018 | Page 6

LEADING SERVICE AND SUPPORT GATES talks about the value added services that support their reputation for excellence in belt drive system technology. Renowned for their synchronous belt drive systems (SBDS) and accessory belt drive systems (ABDS), Gates is trusted by vehicle manufacturers for the development and manufacturing of SBDS and ABDS components. With this, Gates has endeavoured to utilise their technical knowhow to support the needs of the aftermarket with customised value added services to aid motor factors and technicians when selecting and fitting Gates components. GATES AUTOCAT GATES TECHZONE GATES TECHNICAL HOTLINE GATES TECHPARTNER Gates Autocat allows users to choose the component they need quickly for any vehicle. Users can search for their part by vehicle, engine variant, engine number, or even the Gates part number which allows them to reaffirm the applications covered by any specific component. Alternatively, users can also be found by cross referencing or the OE part number. Gates TechZone was created specifically for experienced technicians and mechanics as a practical information resource to simplify the component installation process, and to overcome any issues encountered during the fitment of a Gates component. By providing application-specific technical tips, and troubleshooting pointers from case studies, Gates TechZone extends Gates’ technical expertise to those directly involved with ABDS/SBDS fitment, smoothing the replacement/maintenance process. For the technical queries that require more specific answers, users can reach the Gates Technical Hotline. The Gates TechPartner programme rewards technicians who are committed to Gates product quality and best fitting practices. The TechPartner initiative provides garages and technicians who frequently fit Gates components with upskill opportunities in specialised Gates technical training courses, and access to manufacturer approved tools for part installation. Motorists who choose to have their Gates components fitted at a Gates TechPartner approved centre also get to enjoy an extended product warranty. Upon identifying the correct component, Gates Autocat also provides users with a variety of information, including technical drawings and component dimensions. 0844 980 0062 Managed by technical professionals with extensive experience in drive system technology, users can get the support they need, when they need it most. Monday to Thursday: 8:30am – 5:00pm Friday: 8:30am – 4:00pm ALWAYS WITHIN REACH If you require any further information or wish to discuss any of the value added initiatives mentioned in this article, please speak to your local Gates or FPS representative. 6 BELT DRIVE SYSTEMS Available from FPS via same/next-day delivery, Gates components come with a 2-year/60,000-mile warranty. For more information, please speak to your local FPS representative. VITAL NEWS ISSUE 50