FORUM Spring 2018 vol. 50 Issue 3 | Page 2

Where Are They Now: Ben Butler, APR When asked what By Olivia Kelley FORUM Editorial Assistant single word Ben Butler, founder and client services director for the Pittsburgh marketing communications firm Top Hat, would use to describe his career in public relations since graduating from college, he said, “Microwave.” Since the noun did not exactly evoke a clear connotation, the former PRSSA National vice president of public relations went on to explain the complexity of his seemingly simple response. “In my mind, there are microwave and crockpot experiences,” said Butler. “You need to leverage a combination of both to get to where you want to be.” Even before graduating from Geneva College, it was apparent that Butler was destined to quickly enter into the microwave experience. While at Geneva, Butler founded the college’s PRSSA Chapter and held its first Chapter President position. During his junior year, Butler secured the position of director of marketing and public relations at a nearby racetrack which subsequently led to a number of people in the automotive community requesting freelance work from Butler. Not long after, Top Hat was born. “I freelanced until the demand was so great that I was either going turn away people or launch something bigger than just me,” said Butler. “I chose the latter and the rest, as they say, is history.” Butler and his team at Top Hat continue to do just that — make history. Most recently, the firm won seven awards at the 2018 PRSA Pittsburgh Renaissance Awards. The pride that Butler felt for his company at this prestigious event goes unmatched. “I was like an embarrassing mother showing off her kids at a graduation party,” said Butler. “Having the local community meet and interact with our team, and being honored in several award categories, was my proudest moment so far.” Butler said that achieving this level of success in such a short period of time was far from easy, though. “Post-grad has been intense — I’ve pushed everything from my health, business and career as far as I possibly could for the past five years,” said Butler. “Things have cooked up fast as a result.” It is obvious that Top Hat has built a name for itself but Butler sees new obstacles on the horizon. He realizes that the better the firm gets, the more difficult it will be to push itself to achieve even loftier goals. “It’s easy for any business, agency, Chapter, student or professional to settle for what they find to be their ‘highest level,’” said Butler. “The moment you do that, your perspective and your work will suffer.” Butler continues to challenge himself personally as he will soon be rejoining the PRSSA National Committee as the National Professional Adviser. He credits the leadership capabilities he displays at Top Hat to his Firm of the Issue: Boiler Communications By Ashleigh Kathryn Vice President of Professional Devedlopment In a profession of deadlines, we can always use more time. Imagine if you had a whole day with no classes, homework or part-time jobs to focus solely on a public relations campaign. You could accomplish so many tasks in 24 hours. Sounds like a dream. Sounds like CreateAthon. CreateAthon is a 24 hour pro-bono public relations marathon that four PRSSA Nationally-Affiliated Student-run Firms will complete this semester. Boiler Communications from Purdue University, recently Affiliated in the fall, has stepped up to the challenge. “A phrase often heard on Purdue’s campus is ‘one brick higher,’” Jacqueline Logan, Boiler Communications Firm Director said. “It embodies the Boilermaker spirit to do better. Since becoming a Nationally-Affiliated firm this fall, myself and our Firm Adviser, Christi Eden, began brainstorming about how to continue to take our firm to the next level and put Purdue on the map as a 2 destination public relations school. CreateAthon presented the opportunity to showcase our abilities as a firm and give back to our community at the same time.” Boiler Communications is a smaller firm by numbers but is able to develop professional relationships more closely through its tight-knit team. This will be their strength when spending 24-hours together organizing this event. “Boiler Communication is unique in the way that our members take on a collaborative approach when editing tactics,” Logan said. “We learn from each other and value the diverse experiences and skill sets that each member brings to our practice. I believe that our passion and collaboration will carry over into CreateAthon and be important tools in facing any challenges we meet.” Logan, a graduating Senior, hopes to leave her legacy at the Brian Lamb School of Communication through firm development and community service in opportunities such as CreateAthon. These www.prssa.prsa.org/ forum initiatives are also key facets of PRSSA’s Strategic Plan. “I fell in love with public relations because I realized it was a way for me to utilize my unique skill set to make a positive impact on the world,” Logan said. “I am most excited to help the amazing organizations that we will be working with reach their goals and carry out their mission. The best part about CreateAthon is working for a cause that matters.” Boiler Communications hosted their CreateAthon April 13. PRSSA was cheering them on as they pursued this challenging opportunity, especially as a younger and smaller Nationally-Affiliated Student-run Firm. It proves that not only Student-run Firms but PRSSA Chapters from any circumstance can seize opportunity through grit and aspiration. experience in PRSSA and can now play an integral role in passing his knowledge of leadership down to the next set of public relations entrepreneurs. By Shannon Jack As PRSSA Chapter Ohio Northern University leaders and members, Awards appreciate the individuality of each Chapter by offering 12 different categories for submission. These categories range from broad topics such as Outstanding Chapter, to specific specialties such as University/College Service. Teahan Awards recognize Chapters of all different sizes and achievements. Chapters can feel confident applying for at least one, if not multiple Teahan Awards. Butler said that his mastering of this approach to leadership has been essential to Top Hat’s ability to work as effectively and efficiently as it does. we work hard to uphold the standards set by our predecessors. Whether it’s innovative firm work, an updated website, a well-planned fundraiser or a strong PRSSA/PRSA relationship, there are countless ways a Chapter can be successful. However, Chapter success doesn’t come easily. It takes collaboration and cooperation from multiple members. It requires a steadfast leader and a motivated team who are willing to work extra hours and surpass expectations. The Dr. F.H. Teahan Chapter Awards not only recognize various forms of Chapter success but they also symbolize the hard work and commitment necessary to advance your Chapter and the Society. If you haven’t considered applying for Teahan Awards this year, here are a few reasons why you should. “If I was a dictator and didn’t delegate well, I don’t believe for one second we’d be even close to the level of success we experience,” Butler said. There’s a category for every Chapter. Each Chapter excels in different areas, whether it’s diversity, community service or Chapter development. Teahan While it appears that Butler still has a full plate and keeps progressing at a rapid pace, he hopes to settle into a slower rhythm and finally enter into the aforementioned crockpot phase of his career. Key Takeaways: PRSSA National Assembly “One of the hardest things for a leader to learn is: how to lead without being a dictator and how to delegate well,” said Butler. “My experiences in PRSSA not only made me aware of those but gave me the setting to begin building an approach for them.” “You can’t keep anything in the microwave for too long so it’s time for me to transition into a “crockpot” period, I think,” said Butler. Growing Through Conflict: Handling a Conflict Within Your Chapter There are many things By Rachel-Ann Jones in life that cause fear Wayne State University in people — spiders, heights and financial insecurity are just a few. Facing conflict within your Chapter should not be one. Face the problem today, not tomorrow. Always face the problem head on. Avoiding and prolonging a situation can be stressful on members of the Chapter as well as yourself. Instead of pretending that there isn’t a problem, use the time recognizing that it is a problem while taking steps to resolve it. You will save valuable time and avoid unnecessary stress. Tip: If you’re nervous about discussing a problem, ask your adviser or faculty member to be a mediator. It’s not what you say, it’s how you say it. No one likes to be yelled at or called out. Neither are they fond of passive-aggressive behavior. Always remember when confronting an issue that it’s not what you say, it’s how you say it. Your response to the conflict can be a viable solution but if you are yelling, your message can be ignored. It can even increase tensions. Keep tensions low by only stating the facts about the conflicts and possible solutions in a neutral, level tone. Tip: Be mindful of the tone of voice you use. Make eye contact with the members when discussing the conflict. Speak slowly and provide reasonable solutions to help resolve the problem. See Conflict, page 9 Photos courtesty of Boiler Communications Facebook Your Chapter Should Apply for Teahan Awards, and Here’s Why … ! Spring 2018 ! Just a few weeks ago, nearly 200 delegates came together in Miami, Florida for a weekend full of networking, professional development and of course, the warm weather. Below is a recap of the speakers and sessions that delegates had the opportunity to hear and learn from. By Emma Ingram American University Day 1 For those who registered early, the Day-of Competition took place with its sponsor, rbb Communications. Teams had one hour to put together a campaign for their client. The winning team was announced during the welcome reception. This was also when students heard from keynote speaker Tina Elmowitz, executive vice president and partner at rbb Communications. She discussed common myths of the public relations field that left students inspired and ready to take a finance course. Day 2 Students kicked off the day with attending Chapter Development sessions in which they were able to discuss common challenges or issues ! It reaps the rewards of your hard work. Nothing feels better than receiving an award you worked hard for. After diligently working throughout the year to achieve great things for your Chapter, you deserve to reap the benefits. Teahan Awards are a great way to do so. They recognize the outstanding achievements of PRSSA Chapters, their members, adviser s and sponsoring PRSA Chapters. Winners will be announced at the 2018 National Conference in Austin, Texas and receive cash prizes as well as an engraved plaque. facing their Chapters. This was followed by two leadership sessions led by the National Committee. One dealt with pitching techniques while the other focussed on getting the most from executive board positions. Before the lunch break, National President Andrew Cook provided the State of the Society Address in which he discussed the multitude of things PRSSA has accomplished over the past year. Highlights included hosting the first Spanish Twitter Chat, launching the Regional Ambassador program and transferring the dues process online. At the end of the day, students attended a special session, “The Art of Conflict and Crisis,” presented by Dr. Raquel Perez, Aileen Izquierdo and Heather Radi-Bermudez. The interactive session took students through the practice of crisis communication while also looking at well-known case studies. Day 3 This was the day everybody had been waiting for. Twenty- two candidates had the opportunity to run for next It sets a standard of success. Applying for Teahan Awards sets a standard of success for your Chapter. It shows confidence in the efforts made to uphold and improve certain aspects of your Chapter each year. It tells your members that their hard work and dedication are worth recognition. Applying for Teahan Awards gives Chapter members a tangible goal to work toward and a long-term source of motivation. If you win, your Chapter will be announced among the best and brightest public relations students and professionals in the country. Now that’s saying something! Regardless of the outcome, simply applying for Teahan Awards is a valuable experience. As PRSSA Chapter members, you have nothing to lose and so much to gain. year’s National Committee. The day was filled with brilliant speeches, thoughtful questions and inspiring solutions. By the end of the day, delegates had successfully elected eight new students who will serve the Society for the 2018-2019 school year. Day 4 Before Assembly was officially over, students heard from Patrick Ford, professional-in- residence at the University of Florida. Ford gave a powerful speech regarding the characteristics needed to be a strong leader. His words resonated with students and left everyone ready to head back to their Chapters to incorporate all they had learned over the past weekend. The 2018 National Assembly was by far a success. Student leaders worked together to learn, grow and inspire one another over the course of a few days. The future of PRSSA is in good hands thanks to the newly elected National Committee as well as all the Chapter leaders around the globe. To Apply, Visit the PRSSA Website Conference, Continued from Page 1 At Conference, you will be given a chance to interact with PRSSA members from all over the country in the fastest growing major city in the United States. Learn the ins-and-outs of event planning in “PR Gets Festive.” Discover the fashion industry through a public relations lens in “PR Wears Prada.” Embrace your philanthropic side at “Not for PRofit,” a panel about non-profit public relations. At “The Art of PR,” there is something for everyone. The PRSSA 2018 National Conference will have so much to offer. Going to Conference means you will learn about public relations from the professionals who practice it every day. You will make invaluable connections with peers who are following paths that run parallel to yours. By attending Conference, you are investing in yourself and your future. Register today and take advantage of this amazing opportunity. We look forward to seeing “y’all” down here in Austin! Photos courtesty of Skye Clayton, Dixie State University Spring 2018 www.prssa.prsa.org/forum 3