Fort Worth Business Press, June 2, 2014 Vol. 26, No. 22 - Page 13

fwbusinesspress.com | June 9 - 15, 2014 13 putting together resources to find solutions, which is similar to the Better Business Bureau business model. “You can help people at the bureau but you can really impact a family with this,” he added. “It’s hard to think of another business where customer service is more important or one that could be more impactful than this.”   Riggins has joined the growing ranks of business owners in the senior home care industry. It is one of the fastest-growing franchise sectors, according to Franchise Business Review, a national marke research firm that does independent research on franchisee satisfaction. Senior care consistently ranks as one of the top five sectors for franchisee satisfaction in the research firm’s annual survey. The growth of senior home care – “senior” is actually a misnomer as services also are offered to younger clients – is due in large part to the United States’ aging population. There are 40 millionplus Americans older than 65 and the number will more than double by 2050, according to the U.S. Census Bureau. The demand for senior care services, which include both skilled medical assistance and non-medical help with daily livi