Football Focus Issue 68 | Page 20

Club Management Software
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Club Management Software

F

or football clubs competing at all levels of the sport , progress is usually measured by results on the pitch . However in order to be successful it is important for a club to be well-run behind the scenes , providing a platform from which a side can go on to achieve success .
With technology developing all the time , there is the opportunity for it to significantly aid clubs in a number of ways . Club Management Software is one technology which many organisations are taking advantage of with Football Focus Magazine taking a look at many of the benefits .
Organisation
One major benefit of Club Management Software is the opportunity to manage your membership , bar and catering more effectively . This is something which can prove particularly important for club ’ s whose committee are working as volunteers and so have limited time to commit to such matters . Old software can make membership administration difficult where as new technology offers the opportunity to introduce structure , clarity and capability to membership categories . With capabilities to track membership and manage diary bookings and functions a club can quickl improve their efficiency .
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Customer Service
Supporters are vital to any club and Club Management Software allows you to offer an improved service to your customers . Members can be supplied with cards which can then be used to reward their loyalty with reduced prices and offers .
For example , they make introducing a two tiered pricing system easy , which will provide a benefit to members , therefore also encouraging people to sign up with the club , helping it to grow its numbers .
Another area of customer service that Club Management Software can enhance is that it improves communication with the option to e-mail individuals and groups . This makes keeping in contact with your members easy and keeps them up to date with any events or offers the club has coming up .
Financial
One of the key issues any business at any level faces is managing their finances and this is no different for football clubs . If you are to be successful on the pitch it is important to be secure off it and Club Management Software has the potential to help in a number of ways . Membership cards have been shown to have the potential to lead to higher bar sales , stronger retail margins and an increase to a clubs cash flow .
Membership cards will also offer the opportunity for members to pre load their cards which can help the club to build a bank of money providing them with greater flexibility to their finances .
Incentives can be introduced to encourage members to take this approach , such as providing a discount on purchases .
In the current competitive environment it is vital for clubs to be able to offer the best experience possible to their supporters and with the various benefits that Club Management Software can offer it can clearly play a vital role in improving the all-round structure of a club .
This in turn can make the work of volunteers that commit their time to clubs up and down the country easier and more rewarding .