We were recently invited to sign and start our partnership with CBFS at their campus in Oman . With this partnership , CBFS and RBA will seek to deliver the Certified Retail Banker Certification Programme to commercial banks in Oman . The signing ceremony was attended by RBA chief executive Evelyn Hunter and Dr Rajesh Nayek , director of training at CBFS . The signing took place along with the CBFS graduation ceremony and was attended by senior officials from member banks as well as the College management team . uly July 2017 2017 www . retailbanking-academy . org
Finally , on the responses front , it ’ s welcoming that a large proportion ( 81 per cent ) of those responding agree with the view
‘ my organisation ’ s purpose and values are meaningful to me ’ ( Q35 ); however , a significant 14 per cent think there is a conflict between stated values and how their organisation conducts its business .
Turning to the themes and priorities for 2017 , we see the BSB ’ s number one priority is addressing the mismatch between the values espoused by a firm and the way that some employees see business being done . As a faculty member for the RBA , I am particularly interested in the second priority , helping to develop a culture within the banking sector of responsibility and accountability rather than of blame , and the intention , through the Professional Forum , to engage educational bodies in supporting constructive change ( e . g . focusing on critical thinking skills and ethics ). The latter is the bedrock of the Certified Retail Banker Qualification offered by the Retail Banking Academy .
The third priority of the BSB is identifying practical steps to help promote employee well-being and resilience by working in partnership with the Bank Workers Charity , as well as with other subject matter experts and organisations including the trades unions , to explore in particular the relationship between motivation and well-being at work , and how to create an environment that is supportive and promotes autonomy . Again , professional education will have a significant role to play , informing and developing professional bankers on their modus operandi .
“ Responses about the focus on short-term results , pressure to perform and ‘ work ’ s impact on health ’ identify resilience as a topic demanding more senior management attention and cultural change .”
Partnership with CBFS
From Uganda to the UAE
RBA and CBFS partner to bring CRB to Oman
We have partnered with the College of Banking and Financial Studies ( CBFS ) to offer our internationally recognised Certified Retail Banker programme in Oman .
Both CBFS and RBA share the common objective of supporting and improving the competencies and standards of those working in the retail-banking sector , helping to develop and embed a culture that raises standards of professionalism .
We were recently invited to sign and start our partnership with CBFS at their campus in Oman . With this partnership , CBFS and RBA will seek to deliver the Certified Retail Banker Certification Programme to commercial banks in Oman . The signing ceremony was attended by RBA chief executive Evelyn Hunter and Dr Rajesh Nayek , director of training at CBFS . The signing took place along with the CBFS graduation ceremony and was attended by senior officials from member banks as well as the College management team . uly July 2017 2017 www . retailbanking-academy . org
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