FOCUS July 2017 | Page 5

Executive Management Programme 2017 A look inside the RBA Executive Management Programme 2017 In May we hosted retail bankers from around the world on our exclusive Executive Management Programme, held in a luxurious country house hotel in a quintessentially English countryside town. The three-day intensive programme is tailored to meet the challenges faced by senior retail bankers worldwide, and covers a range of topics from the Retail Banking III curriculum. Delegates were invited to bring their own experiences to life throughout the programme, with presentations and discussions on the challenges faced in each market. The programme culminated in a simulation game where delegates were presented with a scenario and tasked with using the Basel III regulatory framework to present their solution to the rest of the group. Winners were announced at the end of the final day. On the last evening everyone went to the famous Ascot Racecourse for a tour of the grounds and a farewell dinner. Here they were presented with their scrolls, concluding a high intensity week for all. www.retailbanking-academy.org Delegates complimented the programme, with the Head of Regional Credit at Standard Bank saying: “I think the whole experience has been fantastic. It’s good to take a step back and look at different retail banking concepts from an alternative point of view. Furthermore, the way in which the material is presented is simple and very relevant to our day-to-day role.” The Head of Key Accounts and Service Delivery from Abu Dhabi Commercial Bank commented on the programme’s faculty, saying: “The faculty members are excellent. The combination of varied practical experience combined with academic knowledge is incredibly engaging and informative.” FOLLOW RBA This sentiment was echoed by Head of Special Projects at Stanbic Bank, who described the programme as “very insightful and diverse”, highlighting the fact that “the learning principles allow us to understand our customer needs and create solutions that support the growth of the bank.” By the end of an intensive week, our delegates had taken full advantage of the networking opportunities available, with the Retail Banking Lebanon Manager from Bank Audi SAL saying: “The networking aspect is huge. I’ve met brilliant bankers from across the world. The diversity of delegates creates new opportunities for learning new ways of thinking about similar problems across markets.”