360º FEEDBACK
360 TRIO
It was explained to the participants that
the 360 process was about getting a range
of perspectives from a variety of people who
you interact with through your trainings.
It suggests four categories:
The participants (of the seminar) formed
themselves into groups of three and went
away to start testing the 360 trio process,
where they share and discuss the 360
feedback they have received. When they
returned to the group they shared with
the whole group how they felt about the
experience.
Colleagues (other trainers)
Consumers (participants of the trainings)
Contractors (institutions that hire the
trainer)
Collaborators (other people which
support like project managers.
At this stage the 360 process which is being
used does not breakdown those giving
feedback into these categories but in
the future this is something that could be
developed. If this did happen it would
be important to get the right amount
of people responding in each of these
categories, four or five people of each.
The respondents are also anonymous to
the receiver other than them identifying
them to give the feedback in the first place.
Having a high enough number of respondents
would enable to have a meaningful collection
of feedback from each category.
Jonathan (the facilitator of the seminar) has
worked to develop the online 360 feedback
system that we tested and he went on to
explain that all of the feedback is totally
confidential to the person receiving it and
that no third party would see it without
that individual choosing to share it.
The group felt that it was a very positive
experience which was an illuminating way
to unpack their feedback. The conversation
both helped to consider the feedback which
was received but also about techniques
about how to receive positive feedback as
well.
So, overall, this is a method that is used
normally in companies and in the business
sector, but now is being adapted by
The Guild to support the self-assessment
of trainers and their development with
their peers.
Can this be a tool to validate trainer
competences at the European level?
Only the future will tell, but for now the
overall feeling of the participants, is that
in fact, it is a practical and useful tool to
be developed.
Written by Duncan Hodgson. Edited by:
Sérgio Gonçalves
Sources: https://iywtgroup.wordpress.com/category/ireland-2016/
http://iywt.org
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