FIREWIRE Magazine Winter 2016 | Page 10

OUTSIDE THE COMFORT ZONE CEO GREG DEVEREAUX CHIEF EXECUTIVE OFFICER Thanks to a team effort–the San Bernardino County Board of Supervisors, county firefighters, fire administration and my office all working together–County Fire is a much more stable organization and a better place for firefighters today than it was six years ago. Prior to serving as the chief executive officer for San Bernardino County, Greg Devereaux worked in city government, including as city manager for both Fontana and Ontario. In his time with the county, he has worked with the county Board of Supervisors to establish and implement a countywide vision statement, in addition to numerous other initiatives aimed at making county governance stable and accountable. He is a member of several academic institutional advisory boards, and in 2014 received the Southern California Association of Governments President’s Award for Public Service Leader of the Year. When the board brought me into county government in early 2010, County Fire and the people who work in the agency were facing several difficult issues. There was a disconnect between fire management and the firefighters, which included a feeling by firefighters that management had not honored commitments it had made; in fact, there were bad feelings between the county and many, if not all, other county labor organizations. Also, we were in the throes of the Great Recession, which resulted in unfortunate but necessary service reductions. Not only were the region, state and nation enduring a recession, but the county budget was in dire straits. The county was operating under an $80 million deficit, and was facing a shortfall of that same amount for the fiscal year that was about to begin. Further, a five-year forecast revealed hundreds of millions of dollars in compounding deficits ahead. The economic realities of the time made it clear that County Fire’s funding model was unsustainable and resulted in uneven levels of service. As one of my first orders of business six years ago, the Board of Supervisors instructed me to work on repairing the county’s relationship with our labor organizations. I developed an early rapport with the firefighter’s union because you clearly understood that the county’s first priorities had to be weathering the recession, putting the fiscal house back in order and creating a sustainable funding model for County Fire. Without these things, immediate pay raises wouldn’t matter in the long run. I asked firefighters if they would be willing to establish a standard of cooperation. We reached an agreement that involved sacrifices. It was the first productive, common sense agreement the cou nty had reached in years, and it served as the model for agreements with all other county labor organizations. I have not forgotten the leadership displayed, and sacrifices made by, the county’s firefighters. What I said then still applies. When we can afford to do more, we will honor that sacrifice, and we will pay what we can. We have given what we could afford in the last two contracts, and we will do more in the future. I have never said that our employees make too much money. Quite the opposite is true. My long-standing philosophy has been that if you want the best people, and if you want to retain them, you have to compensate them at the top of the market. What I have said is that, unfortunately, we have not had the money to pay employees as much as they should be paid and still maintain the service levels the public needs and deserves–the level necessary to grow our economy so that we can afford to pay more in the future. 10 FIREWIRE • Winter 2016 Beyond that, the Board of Supervisors and I are also committed to changing how the district is viewed in terms of its relationship to, and place within, the rest of the county government organization. County Fire has to survive on the revenues it takes in, with some supplemental funding from the general fund to address particular needs. Despite the county’s financial condition, the Board of Supervisors and I were concerned about the extreme impacts on service being created by the drop in County Fire revenue. We talked about looking at County Fire as a “county fire department” rather than a separate entity. The board has embraced this new paradigm, and has given $10 million of general fund money to support the department and maintain levels of service. When it came time to hire a new chief, the board and I wanted someone who was committed to creating the kind of atmosphere that existed in Ontario when I served as city manager there, where the city administration, department management and union all worked together for the benefit of the department. Further, we wanted a chief who would work with the board and me to look for ways to create new revenue sources that would provide more long-term revenue stability for County Fire. We found such a chief in Mark Hartwig. Those important relationships are now much better, and we have explored several ideas that would bring in additional revenue, such as air ambulance service, ground transportation and requiring jurisdictions that want County Fire service to annex to the district instead of simply contracting with us. Annexation is really starting to show benefits. As you know, we annexed Crest Forest Fire, LAFCO recently approved the annexation of the City of San Bernardino’s fire department, and we are currently in the LAFCO process with Hesperia, Twentynine Palms and Needles. Based on what we have heard from other jurisdictions, I am convinced that if we are able to complete these annexations, there will be more cities that will follow in 2017 in the High Desert. Given the significant increases occurring in PERS costs, there are several more that will follow after that, perhaps even in the Valley and potentially the West End. Another testament to this new era of cooperation is the new multi-year contract between the county and our firefighters. That agreement was negotiated in record time and will result in increased compensation for our firefighters in each of the next few years. All of the efforts and actions to ensure sustainability have grown out of the new, close working relationship between the Board of Supervisors, my office, the chief, fire management, and firefighters. I look forward to continuing this relationship and getting to the point where the district is more financially sound, and even more competitive in the compensation we provide. ESCALATING THREAT By John Chamberlin It’s not a far stretch to think that what is happening today is due to the continuing deterioration of the moral fabric of the country, and to our continually changing laws that reduce punishments for crimes, thus making them more acceptable to commit. Coupling this with the never-ending stream of active imaginations from those who wish to do harm to others, it is extremely difficult to not only predict, but to plan for the future. Considering recent attacks and victimizations of fire service personnel, you will see a very clear trend not only locally but nationwide. Over the past several years, San Bernardino County Fire personnel have been physically assaulted by patients and bystanders. Personally, while still a captain I had a small caliber handgun pulled on me by a disoriented person in Joshua Tree. Our personnel are continually threatened both physically and verbally by those we strive to serve. Over the last few decades there has been a paradigm shift away from the belief that fire and EMS personnel are fully separated from our law enforcement counterparts. No longer are we “hands off” from the public, victims, assailants or bystanders. gear our personnel were recently assigned. This was no small undertaking and required over 18 months of coordinated effort to achieve. Working with Division Chief Jon McLinn and Battalion Chief Ron Walls, we started recruiting a team. We felt Local 935 had to be the “go-to” group. We collectively need buy-in from 935 members to wear the gear, but also to enter the separate zones and integrate into the system with law enforcement to make the system work. Firefighter/Paramedic Spencer Brumbaugh was selected as a project lead. He spent countless hours meeting with me and designing the active response equipment that we have today. Captain Dan Wooters helped develop a list of reputable 935 members who showed a passion and commitment for largescale training, such as during our Firefighter Survivability and Rapid Intervention Crew rollout. Ultimately, we believe our firefighters have been afforded state of the art protection, at no small expense—as it should be. Now let’s talk about where we are and where we are going. Starting in 2010, I became interested in developing a tactical medi cine program. This was not to be undertaken lightly. Knowing that our personnel would be placed in harm’s way by engaging tactically was trying at best and completely unacceptable at worst. Yet we have always had a core group within the department that wanted to do more. The proposals and discussions were met with resistance because many believe that “SWAT” medic responsibilities are outside our mission. Eventually, I was referred to one of our local partners, Rancho Cucamonga Fire District, which has been working with an “active shooter” response protocol for over 15 years—following the tragic shootings at Columbine High School in Colorado. At the time, only Rancho and Alexandria, Va., had such protocols. I was able to speak with both their cadres to better understand the philosophy behind their actions and roles. This led to the development of our current policy. By now, our firefighters have received the initial rollout of the equipment and EMS-related training. This was just the first phase of what I envision as a Tactical Medicine deployment. The initial operations directive was fairly specific for several reasons. First, we want everyone to become familiar with the gear. Secondly, we felt it important that given certain key indicators, we should develop muscle memory and heightened situational awareness to our surroundings. Training has already been developed in the form of an additional operations directive and hands-on course. This will be rolled out over the course of the next year, probably starting in the later part of March 2016. It will be a work in progress, and there will be trials and errors. I will not get into specific tactical movements or models as this would be to open our playbook to people outside who possibly could use it against us. Attend the training—more than once if you can. By researching various funding sources, none of which were readily available to us, I was able to at least ballpark the initial figures for purchasing appropriate equipment and training. A presentation was made and support was given “in concept” by both Local 935 and County Fire management to move forward with development of a long-range plan and purchase of necessary materials. As you may know, during the San Bernardino terrorist event of December 2 multiple improvised explosive devices were planted as secondary traps meant to wound law enforcement, fire and EMS responders. This tactic is designed to create additional chaos and delay the response, ultimately resulting in a greater loss of life. Fire Chief Mark Hartwig partnered with San Bernardino County Sheriff John McMahon and staff on the Department of Homeland Security grants processes, ultimately securing the funding that allowed us to purchase the ballistic protective Every engine, squad and truck will be trained to the same level. Our ambulance personnel will be afforded ballistic protection as well in the coming months. Keep in mind that the ambulance operator (AO) program did not exist at the time of inception of our active shooter program. We have not forgotten them. We have multiple personnel attending advanced level tactical medicine courses for train-the-trainer purposes, but also for developing the program into what I envision will eventually will be a full-blown support of a SWAT medic program. This vision has the support of Deputy Chief of Operations Jim Johnstone. Our response procedures are also being evaluated. I will be working from the CONFIRE side, and with our cooperators to develop standard response criteria. We want to be proactive in our measures and responses based on the information we are receiving at the time. Potential high target hazards will be developed and overlaid on geographic locations, triggering an upgraded response for any reported activity that will meet the response criteria. A regional response plan needs to be developed and coordinated as the next grant cycle captures the remaining area departments that may not already have ballistic protection available. As they procure the materials, we need to be able to integrate seamlessly. In addition, we are working aggressively with Arrowhead Regional Medical Center to develop a forward operating team deployable from a trauma center to assist in reducing mortality on scene. This is still in conceptual form, but would potentially allow for some of our paramedics to operate in advanced skills in airway management and thoracic care outside of the current limitations of their state and local scopes. Finally, the continued deployment of our personnel via the County Fire and Sheriff Air Rescue program is a key component of this endeavor. Our partnership with the SBSD, Local 935 and their continued working relationship with the San Bernardino County Board of Supervisors is paramount in securing long term vision and safety to not only our personnel, but the public at large. In closing, several people have asked me what “escalating threat” means. I would like for you all to take a moment to evaluate that as a person and a crew. If you walk into a known or unknown situation that already has a heightened sense of stress, tension, stand off appearance, or anything else that would seem out of the normal course of treatment or response, then take a few seconds for a “tactical pause” and look around to evaluate your needs. There is no harm and we will never fault you for erring on the side of caution for you or your personnel. San Bernardino County Fire and the San Bernardino County Professional Firefighters would like to thank the City of Fontana for its support of this program. Thirty sets of ballistic gear were purchased by the city and they have continued to support this program since its inception. Division 5 Chief John Chamberlin has been with County Fire for 16 years. Besides his obvious passion for this project, his leadership has been instrumental in negotiating annexations with the water district in 29 Palms and the fire district in Needles. John is qualified as a type 3 incident commander, operations section chief and a type 2 safety officer. He is also an avid recr eational shooter. Winter 2016 • FIREWIRE 11