Financial Statements 2017 Financial Statements 2017 | Page 36

PERFORMANCE AGAINST TARGETS We said... we did. In 2016 Accord set the following commitments and the table below outlines progress made to meet those commitments: VFM targets 2016 Manage impact of rent reduction c£1.5m for Group for 2016/17 Continued implementation of the strategic stock investment and disposals process achieving 51 units of existing stock sold in line with business plan expectations Progress 3 3 Exceed Board approved budget surplus 3 Undertake an improvement programme focussed on the efficiency and overall responsiveness of the back office function. Efficiencies of £250,000 targeted whilst ensuring support to front-line operations are maintained 3 Further reduce office/ commercial building costs and other associated overheads by at least £100,000 in order to invest in new services for customers 3 Further develop and grow the in house service including voids working and increased delivery of routine repairs 3 Finalise already well-advanced plans to simplify Accord’s governance and organisational structures, delivering substantial efficiencies and further improving the oversight of the Board and enhancing decision making processes. 3 Undertake a Board-led review of all non-core services to ensure they make a positive financial contribution or where the Board decide the service is required to meet the aims and objectives of the organisation. 3 Identify procurement efficiencies of £500,000 through improved ordering processes and smarter buying 3 Secure at least £1million of non-grant funding to support the delivery of new services which contribute a positive financial contribution. 3 34 Accord Housing Association