Financial Statements 2017 Financial Statements 2017 | Page 16

VFM AT A GLANCE VFM is an embedded and well established working practice within Accord. In the last five years Accord has... Invested £135 million in the delivery of new housing supply Improved social housing lettings operating margin by 5%, from 29% to 34% Reduced social housing lettings total operating costs by 9%, or £291 per unit A total investment of over £73 million in maintaining and improving the Accord’s existing homes. Invested over £6,300 per home in maintenance and improvement works Employed an average of 3,400 colleagues Invested £240 million back into our communities and the local economy through employment opportunities Delivered around 1,000 new homes to our communities with 1,247 planned in the next three years Generated over £22million from the disposal of properties to fund the supply of new homes 14 Accord Housing Association