Financial Statements 2017 Financial Statements 2017 | Page 11

In addition, Accord and its customers continue to experience the financial challenges of the ongoing implementation of Welfare Reform. Accord continues to identify the extent of the impact of welfare reforms, both on the Association’s finances and on individual customers. Whilst Accord is committed to supporting our customers to ensure they understand how these financial challenges impact upon their financial obligations, the acute and precarious financial circumstances of some of customers is also acknowledged. Accord has reviewed its financial assumptions and decisions in order to reflect all current economic risks and equip the organisation to manage the associated pressures. Accord also continues to periodically stress test the Business Plan with various scenarios to demonstrate the ability to manage these pressures. Financial Statements 2017 9