Financial Statements 2016 | Page 19

Achievement Financial benefit Non-financial benefit Income collection through supporting customers to access Discretionary Housing payment £62,000 received to cover both rent arrears and rechargeable repairs. £4,240 weekly ongoing income gains. n Reduction in voids via eviction / nonsustained tenancies n Enhanced tenancy stability for those affected by welfare reform. Former tenant arrears recovery Former tenant arrears collection of £105,000 Income collection through supporting 269 customers to access backdated housing benefit £99,197 of backdated benefit obtained n Reduction in voids/enhanced tenancy stability n 63 court actions/evictions prevented. The Holiday Kitchen well-being programme Social Value added: n Social inclusion £1,850 n Increased confidence in young people £9,283 n Increased confidence in adults £13,080 n Relief from depression and anxiety £36,766 (Calculated using HACT well-being valuation approach) Improve child welfare/well-being during school holidays in West Midlands, Lincolnshire and Manchester to deliver improved nutrition and stronger family bonds leading to enhanced tenancy stability. Procurement savings £60,000 – Heantun Locality £227,000 – LoCaL Homes £135,000 – Group mobile communications contact £66,209.40 – Care & Support achieved through supplier, contract changes and in-house savings £91,783 – asset management Stimulating the local economy through community supply chain. New business secured by the internal Direct Services Team £600,000 n Job creation, apprentice opportunities and skills development. Financial Statements 2016 17