Financial Statements 2016 | Page 18

accordgroup.org.uk /value-for-money Key VFM achievements: 2015-2016 Outlined below are some of the Group’s key VFM achievements in 2015/16. The extent and significance of these outcomes demonstrate Accord’s commitment to delivering value for money in its core services. Achievement 16 Financial benefit Non-financial benefit Rent First campaign to encourage a positive payment culture and improve rent collection Additional income of £167,408 collected. n Further improved tenant relations n Improved tenant understanding of budget money management n 136 direct debit accounts increased the amount they were paying n 80 new direct debits were created. Improved financial performance Year on year increases in: n Operating surplus £4.9m / 29% n Operating margin: 3.25% n Overall surplus: £3m / 95% Insourcing of development and construction services Efficiencies against budget of £2.2m / 9.4% across five insourced developments. n These developments use the LoCaL Homes product which is highly thermally insulated providing reduced energy costs for our customers. n Increased control over developments. EDRF funded retrofit project to deliver energy saving stock improvements External grant funding of £1,497,000 over three years. n Reduction of fuel poverty with ongoing benefits of £12,500 and energy efficiency improvements of 30% to over 400 homes n A reduction of C02 emissions of 4,322 tonnes. Disposals of properties and the surplus made from sales Actual surplus of £965,137.00 (before overheads). Savings made on not having to complete void works on sales £58,458.00. Savings made on the repairs in the year of sale £15,750.00. Savings made on assets over average life of tenancy (average 9yrs) £675,292.80. This is a total saving of £3,211,637.80 n Helping our customers to move into home ownership n Strategic rationalisation of geographical outlying property. Accord Group