Financial Inclusion 2020: Essential Debates FI2020 Week Roundup | Page 5

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Institute of International Finance hosted a session on the role of technology and innovative approaches to broaden access to financial services at the IIF Africa Summit in Johannesburg.

Innovations for Poverty Action hosted a webinar showcasing the latest rigorous evidence on innovations in financial capability and financial services for the poor.

JP Morgan Chase along with the Center for Financial Inclusion hosted a roundtable discussion focused on financial capability innovations at the Institute of International Finance in Washington, DC.

LeapFrog Investments convened stakeholders to explore how measurements and insights drive customer understanding, financial performance, and greater scale in financial inclusion.

MasterCard hosted an internal event, bringing the company together to educate and arm colleagues on the business tools, public policy activity, and broad thought leadership efforts underway. Additionally, senior leaders from throughout the organization, representing every region in which MasterCard works submitted a total of nine calls to action. Throughout the week, the MasterCard Inclusion Hub reported on FI2020 Week activites, with direct interviews with partners and key stakeholders in the industry.

The Microfinance Club of New York hosted a public event in New York City exploring the roots and future of interest free lending with a panel of experts on the subject.

Micropension Foundation in Indii and GIZ held a multi-stakeholder roundtable on designing and implementing effective public-private partnerships in technology-enabled pension and social security inclusion initiatives.

MicroSave convened industry stakeholders in a LinkedIn conversation throughout the week to explore new and old approaches to understanding customers’ needs and addressing them through product design and delivery.

MIX hosted a webinar focused on the Voice of the Client (VoC) project, a pilot developed for MFIs to leverage interactive voice response mobile technology as a means to analyze client satisfaction.

Multilateral Investment Fund launched a report and hosted a webinar on what has been learned from a recent impact evaluation on savings groups in Latin America, and how savings groups can be linked to financial intermediaries.

The Munich Re Foundation and Microinsurance Network held their annual conference in Casablanca, Morocco, providing a concentrated space for practitioners, researchers, insurers, and policymakers to explore how to advance the use of insurance as a risk management tool in developing countries.

Tagattitude convened 40 decision-makers in the banking and payments sector to discuss how digital banking is transforming the financial inclusion landscape in Africa.

VisionFund Zambia and Financial Sector Deepening Zambia (FSDZ) hosted a conference on promoting financial inclusion by leveraging savings groups and microfinance institutions.

The World Savings and Retail Banking Institute contributed an interactive conversation on the topic of making small savings work for customers and service providers.