Accord Equality & Fairness Annual Report 2018
Our fairness strategic aims
Striving for greater diversity helps us to ensure we provide the right services and meet the right needs and aspirations of
our customers. This, our Fairness Annual Report, details our colleague, customer and community profiles and highlights
our work to date to ensure we positively challenge prejudice and promote equality and diversity in every aspect of our
work.
Diverse teams bring different talents, can spot new markets and help build innovation
in service-delivery, responding to the changing demographic of our customers and
communities
Dr Chris Handy - Chief Executive
Legal & regulatory
The Equality Act 2010 nine protected characteristics. The Public Sector Equality Duty
requires us to give ‘due regard’ to the need to eliminate unlawful discrimination and
harassment, promote equality of opportunity and foster good relations and positive
attitudes. The social housing regulator, now called the Regulator of Social Housing,
expects housing associations to understand and respond to the diverse needs of their
customers, as outlined in the Tenant Involvement and Empowerment Standard.
Accord Chair
Dr Chris Handy OBE
Accord Chief Executive
Elisabeth Buggins CBE
Moral
We have a long-standing commitment to fairness and social justice, evident in our
experience and work spanning over 60 years.
Personal
We respect and understand that people deserve to be treated with dignity and they
perform better when they can be themselves
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Elisabeth Buggins - Chair
Better business
At Accord we understand that housing and support play a fundamental role in everyone’s life chances. We believe that
striving for greater equality provides a better balance of opportunities for colleagues and customers. We occupy a pivotal
role, not only as service providers, but also as community anchors with an influential and long-term stake in places
where we work. Sustainability, opportunity and transparency are really important to us.
Accord’s vision is to be a strong, diverse organisation, delivering positive outcomes to
improve life chances for customers and wider communities. We aim to make fairness
something we live by, recruit by and measure by. It is part of our moral compass. We are
committed to developing an organisational culture that values people as individuals,
recognising the contribution each person can make, and uphold principles of equality,
respect and social justice.
Introduction
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