Extol February-March 2019 | Page 42

EXPPRESS themselves at an affordable price,” said Pridham. “We listen to our customers and adapt our services to their needs. We often have entire families come for services, or co-workers, friends – the works. We have several men and high school boys who come in for brow waxes. We even recently did a leg wax for an 87-year-old customer.” Customer Mary Pat Currin agrees: “My whole family uses this salon, including my boys. It’s usually a family affair when we make an appointment, and the Body & Brow team is so accommodating to our schedule so that we don’t have to make numerous trips. They always explain each service and answer any question we might have. And we always look forward to our appointment because it feels like we are going to catch up with old friends.” Communication with clients is key in providing the best services, Pridham said. “We deal in a very personal business,” she explained. “I found when I opened my business that people complained about waxing services (conducted) at the shampoo bowl in other salons, so I personalized it and made it 40 EXTOL : FEBRUARY/MARCH 2019 private. Every service at Body & Brow is conducted in a private room, in a very discreet environment. As an added touch, after every facial service, we reapply makeup, and put a cooling ointment on your face, so if you’re on your lunch break, no one will know you came here for waxing services.” Every technician at Body & Brow is educated as well. “They’re all cosmetologists and go through licensing updates and are required to do continuing education,” Pridham said. “We keep up with all the trends in beauty and service. We’ve even attended a transgender beauty class to learn the special needs there. We are continually updating our business plan every year to focus on the needs and wants of our clients.” Pridham holds numerous certifications herself, including Brazilian waxing, eyelash extensions, threading, lash perming, spray tanning and microblading. Speaking of trends, Pridham sees 2019 as the year of healthy skin care. “Taking care of your skin is key,” she said. “Move away from the tanning bed and do spray tans instead. Add sunscreen to your routine. Dermaplaning (scraping off the outer most layer of dead skin with a blade) is a huge trend because there is zero down time. It’s a quick service and leaves your skin healthy and glowing. It’s geared toward the working woman and is a fast, efficient service – in and out in 30 minutes.” In fact, Pridham has recently hired a skin care specialist, Morgan Schmidt, who will focus on dermaplaning, microdermabrasion, chemical peels and clinical-driven facials with proven results. “Morgan joins us in March, and we will have several specials on our social media pages to welcome new clients to Brow & Body for our enhanced skin care services,” she said. Spring is always a fresh, busy time for Brow & Body. Between prom season, Spring Break, weddings, and Derby time, Pridham and her staff will be hopping. The ladies at Body & Brow are fabulous and always cheerful and accommodating,” said customer Emily Sprigler. “I look forward to my appointments