Exhibition News July 2019 | Page 15

Feature I nfluencers are big business and often play a major role in attracting the public to exhibitions and festivals alike. Whether it be a guest speaker slots, panels workshops or exercise classes, influencers provide much of the live content during events. The wellness industry was dubbed to be worth $4.3tn (£3.4tn) in 2018, and in the last 10 years, a whole new crop of start-ups and influencers have burst onto the wellness scene. But this health- adjacent empire wasn’t built by chance – influencers and the blogging culture has perhaps played the most critical role in driving not only awareness of new brands, but a widespread belief in the concept of wellness. While brands and influencers operating within the wellness industry have a legitimate right to promote products or services and also provide lifestyle information to consumers, we need to find a balance between sharing the content we want to share and ensuring it is credible. There are a few caveats to this deal: opinions need to be robustly informed, recommendations need to be verified by people qualified in the relevant area and areas of uncertainty need to be plainly outlined. Navigating this minefield of credibility is difficult and there is very little guidance or direction on how to credibly manoeuvre in this space. The current lack of industry-specific legislation has meant that consumers and other stakeholders have been active players in holding wellness brands and influencers accountable. The recent launch of The Register of Health and Wellness Influencers (ROHWI) seeks to change that. The register is the first and only independent register for Influencers creating health and wellness content worldwide. The register was founded by WellSpoken and the Health Bloggers Community, to proactively manage growing concerns on the conduct and content produced by health and wellness influencers. An influencer is an individual who has the power to affect purchase decisions Establishing trust Sarah Greenidge, founder of WellSpoken, on launching a new influencer register to combat misinformation in the health and wellness sector of others because of his/her authority, knowledge, position or relationship with their audience. These include, but are not limited to social media influencers, health bloggers and health writers. The main challenges seen with influencers in the wellness scene are poor quality information, irresponsible communications and inappropriate affiliations - this register aims to combat those issues head-on. The research undertaken by the organisations behind the register found a growing number of people were dubious about the information shared online: • 74 per cent of consumers surveyed identified that the least trustworthy health and wellness information was found on social media • 76 per cent of both brands and influencers surveyed indicated that stronger regulations would make them feel more secure and confident about working together on collaborations The primary objective of the register is to protect public interest by ensuring that health and wellness influencers work to a high standard of practice when producing consumer content. Influencers also have a responsibility to work with brands in an ethical manner as well as being fully aware of how to be transparent about their advertising work. This register is the first step towards creating a tailored framework for health and wellness influencers to work towards and will provide a new benchmark which exhibitors and festivals should be aware of. Moving forward the register aims to encourage organisations to ensure that all of their influencer partnerships in the wellness sector are with registered health and wellness influencers. EN July — 15