Essential Install July 2017 | Page 18

Essential Install | Habitech Full Fidelity Transformation When music sets the mood to consume, it’s time to refine your search for distributed audio quality, says Habitech MD Jonathan Pengilley. The new Sonance Pro Series of distributed audio speakers raises the bar with a range so far above the competition they’re naturally perfect for your pitch to high- end hospitality In the hospitality industry today, no new business plan is complete without a ‘Guest Engagement’ strategy. It’s a ruse which custom integrators will recognise: appeal to your customers at a more bespoke level and you’ll multiply the value and profitability of your service. Three decades after the advent of CI, our fellow service providers are catching on. Not only are they serving up a ‘better burger’, it’s now flavoured with a finely choreographed atmosphere of decor, textures, lights, even scents – and of course music – all designed to convey a greater sense of bespoke exclusivity, in an effort to win deeper personal ‘engagement’ and repeat business. The Rules Of Greater Engagement Proof that ‘fully engaged’ customers are putting their money where their heart is comes from business advisory firm BDO, which reports that the more discriminating ‘boutique’ segment of the London hotel scene was the highest performing in 2016. In Sweden, more evidence of the power of atmosphere to set the tills ringing – even when the ‘engagement’ is a matter of minutes – is offered by a study of fast food restaurants, which showed that Spotify’s ‘Soundtrack Your Brand’ service boosted sales. All the research I’ve seen points in the same direction: the right music, delivered in the right way can positively influence consumer mood and purchasing behaviour. Set the controls perfectly and greater 16 | July 2017 engagement will bring rewards. Your pitch – especially to restaurants and hotels in the burgeoning boutique hospitality sector – is that the ideal blend of audio and design, raised to a greater focus by the sublime qualities of the new Sonance Professional Series speaker range, will lend their businesses the exclusive atmosphere that stimulates customer engagement. A New Level Of Quality The Pro Series transforms the distributed audio form factor with a range of speakers so far above the competition, they’re naturally perfect for your pitch to the boutique trade. Now you can target your local hospitality business owner with an audio system that shares their ideals of high quality, distinctive character and bespoke design. At last you can demonstrate that not every 100V speaker has to look – and sound – like a brick. With the Pro Series, you’re on the same design page.