Essential Install | Network and Wireless Technology
Installers can use
Domotz Pro to
provide remote tech
support to customers
Habitec’s Ruckus
Unleashed is a
controller-less
WLAN solution
Also available from the same supplier, Domotz has
developed an intelligent search engine for connected
devices. Its most popular application Fing is the
#1 network scanner in the world. Popular amongst
both consumers and professionals for security and
troubleshooting purposes, Fing has over 14 million
downloads, 2.5 million average monthly users, 700k
daily network searches, and over one billion devices
discovered every year. The Domotz PRO system for
network monitoring enables professionals to deliver tech
support remotely and build profi table and engaging
managed service schemes.
Installers can use Domotz Pro to provide remote tech
support to customers, get alerted in real-time about
problems and troubleshoot issues from anywhere by
app, provide remote support and save money and time
on unnecessary trips to homes and businesses, and build
recurring monthly revenue selling maintenance services
to customers.
Domotz automatically scans available services
for one click remote access, no VPN or other router
confi guration are necessary. The software supports
remote desktop and can connect to computers via
secure encrypted connection. Remotely access device
consoles and access the web in one click with no router
or fi rewall confi guration. Manage lighting systems,
control systems, IP cameras, routers and anything else
that supports web access.
The system can remotely power devices on and off or
reboot them. With Power over Ethernet (PoE) functionality,
installers can also control the power to individual ports
on Luxul managed switches, as well as schedule auto
Wake-on-Lan to wake devices at a pre-defi ned time and
wake devices on demand, via the Wake-on-Lan button.
Domotz Pro supports Luxul, but also most other common
IP-enabled power distribution units.
With automatic email and push notifi cation alerts, the
system can send alerts when an important device goes
offl ine, allowing time to fi x the issue, often before the
customer even knows there’s a problem. Another good
feature is that when new devices join the network, an
alert is triggered, giving information about intruders or
potential network security threats.
The system also allows installers to perform speed
tests on demand and automatically for network
performance reports over time and perform a route
analysis to identify where internet issues are originating
and get history of the network’s online/offl ine status
changes. For supported network managed switches,
technicians can get information about status of port and
upload/download traffi c.
Habitech is keen to underline the new Ruckus
Unleashed, a controller-less WLAN solution that enables
integrators to deploy Wi-Fi quickly and affordably,
says the distributor. It allows each Unleashed AP on
the network to actively serve clients, eliminating the
complexity of a controller-based WLAN in single location
deployments of up to 25 APs and/or 512 clients. Now,
with the support of a new mobile app (search Ruckus
Unleashed on the App Store), Unleashed APs can be
confi gured in seconds and deployed in minutes.
August 2017 | 43