Essential Calgary Magazine Essential Calgary 2017 | Page 38

and is now retired. “Business will come if you’re passionate about it and you work hard. Our business was all based on word-of-mouth. You try your best to make sure your customers are happy.” New and loyal clientele are not only happy, they’re wowed by the new cutting-edge printer that creates 3-D wax models of custom-designed jewellery in a mere hour. Three design consultants are on staff to help design unique, special pieces of wearable art containing any of the varied selection of colour stones or Forever Mark Canadian diamonds that are responsibly sourced. “[The printer] makes a huge difference,” says Justin. “It primarily takes the guess work out for the customer. They know what they’re getting. There’s no surprises and if the customer doesn’t like it, we can change it.” Only 30 years old, Justin practically grew up in the store. But it wasn’t until he was 15 years old and on payroll that he became enamoured with watches and the business itself. “I have a passion for watches because I think they have a lot of personality,” says Justin who is sporting a retro MadMen-era watch by Hamilton, one of three lines Gem by Carati carries. “Hamilton has the best blend of design and function and offers a really unique collection.” Despite his growing passion for learning and running the business, his father insisted Justin get a university education. But the four-year-economics degree couldn’t keep him away. In fact, he furthered his studies by attaining his Graduate Gemologist title to give him that much more credibility with his father and the clientele. “My dad pushed me to go to university to make sure that this is what I wanted to do 100 per cent,” explains Justin. “He suggested that I don’t [come into the business] unless I was willing to commit the time because it’s a lot more than 9 to 5.” It’s more like 24/7. “But I love it,” says Justin. “It keeps me on my toes.” And it keeps him happy. “It’s a happy business,” says Justin. “It sounds kind of cliché but it’s true. People come to us when they’re happy. They come when they’re celebrating something or marking an occasion so it’s kind of nice to share in people’s happiness and be a part of it.” (This page, top to bottom) Supreme Men’s Wear; Darren Biedermann. (Opposite page, left to right) Oska; Neal’s Yard Remedies. 38  THE ESSENTIAL CALGARY 2016/17 It’s not unusual to see first, second and even third generation clientele shop at La Chic, the posh women’s clothier in downtown Calgary’s Bankers Hall. “We know our customers and we know our products,” says Elena Achilleos, the stylish owner of La Chic. “We have customers who have been coming to us for 40 years. The grandmother comes, then the daughter, and now the granddaughter.” In 1976, when Calgary barely had a fashion pulse with a population of about 470,000, Achilleos’ mother, Victoria, launched La Chic shortly after immigrating to Canada. Equipped with eleven years of experience manufacturing garments with her late husband Stelios at their design house in London, England, Victoria was ready for a change. She opened one of the city’s first boutiques that introduced designer brands from Europe such as Louis Féraud of Paris and Cojana of Lady-Diana’s-engagement-suit –fame to the Calgary market. Even today, La Chic is the only one in town carrying the Etro brand from Italy and the casual, modern line called Margittes from Germany. This is in addition to long-time customer favourites such as the Swiss couture line of Akris PHOTOGRAPHS: BY ROB MCMORRIS La Chic