ERCL Annual Report | Page 40

3.10 What our customers say supervisor - Busby Library “My wee boy has just been diagnosed with dyslexia and visual stress. Without your encouragement in helping him pick some books that help with his reading we wouldn’t be getting anywhere. You took the time to listen to my frustrations and to give me Dyslexia Scotland’s number. You are an inspiration to others and always helpful. From the bottom of my heart I thank you for helping me to help my boy.” Local History – Shanks & Co. Exhibition Barrhead Foundry “Found the whole Shanks exhibition very interesting, especially the film. Increased my local history knowledge.” “Very interesting, brought back a lot of old memories of my years in Shanks.” Neilston Library “A fantastic resource for my children and myself. The children were introduced through Bookbug at an early age and have enjoyed visiting the library ever since.” Barrhead Foundry “This is an excellent service with excellent, friendly staff. Will use the library more as baby grows.”