Contents
1.
Welcome from the Chair
2.
Introduction from the Chief Executive
3.
Trustees Report
3.1 Our financial review
3.2 What we do
3.3 Our mission, vision and values
3.4 Our strategic aims
3.5 Our plans for the future
3.6 ERCL in numbers
3.7 Highlights for 2015/16
3.8 ERCL in the news
3.9 Key partners
3.10 What our customers say