EnergySafe Magazine July 2014, issue 36 | Page 19

19 For all the latest energy safety news visit www.esv.vic.gov.au July 2014 energysafe issue 36 Faulty heater hides burning secret When 92-year-old Eileen reported a strange smell coming from her heater, she had no idea how close she was to disaster. Michael Weber reports. It was just a normal day in the “office” for gasfitter Tom Austin when he knocked on the door of Eileen’s Hallam home. Set to install a gas meter for energy monitoring, he was required to first carry out a routine carbon monoxide test on the existing gas appliances in the home. It was a job that may well have saved the life of the 92-year-old. Unknown to her, Eileen’s old Vulcan Quasar gas furnace had developed a crack in its heat exchanger and was spilling carbon monoxide at a rate of 35ppm on initial start up. The sprightly pensioner had reported feeling ill but had attributed the symptoms to her advancing years. But as Tom soon discovered, the potential dangers of carbon monoxide poisoning were the least of the problems. Gas supply to the heater was immediately capped and sealed, and it was subsequently decided that the 20-year-old unit was unserviceable and beyond economical repair. A replacement heater was the only option and it was a decision that may well have saved Eileen’s life because Tom wasn’t prepared for what he found when the heater was finally removed from the wall. Charred and cracked gyprock was a stark sign of how close this home had come to potential tragedy. Not only had this faulty heater been spilling carbon monoxide, which in itself could have claimed Eileen’s life, but the hot gasses from the cracked heat exchanger had burnt through the wall behind the heater posing a very real threat of serious damage to the property and even loss of life. “In 18 years as a gasfitter it was the worst situation I’d seen,” Tom said. “I felt ill knowing what could have happened if that wall furnace had been turned on again.” But there were still more surprises in store for Tom and Eileen as they investigated what impact all that prolonged heat had on the other side of the wall. Clothes in the wardrobe on the other side of the wall had also charred and burnt showing just how potentially serious this situation could have been if more flammable materials had been on those coat hangers. “There was immediate danger of the house catching fire the next time the heater was turned on,” Tom said. “It was an extremely dangerous situation. “And the surprising thing is that there was no indication from the installation that the problem existed. On the face of it, there were no visible signs of a problem. “The only inkling Eileen had that something was wrong was she mentioned a funny smell when the heater was operating. Out of fashion: The photo above right shows the damage to the wall behind the heater while (above) are some of the clothes from Eileen’s cupboard, which was behind the faulty heater. “Since carbon monoxide has no odour, it could only have been the burning clothes that were causing it. And we don’t know how long the heater had been in this condition.” Tom said he had no doubt that the removal of that heater probably saved Eileen’s life